Sparks Plaza Family Practice (Sparks Regional Medical Center)

A V. S. 

on Google

2 weeks ago

I came to the ER with acute, procedure-related pain immediately after a discogram. When Dr. Shahid entered the room, he did not perform a physical exam or fully assess my symptoms before making assumptions about my condition. He offered a CT scan. I did not refuse it — I simply asked why it was needed, what he was looking for, and whether it was appropriate given the type of post-procedure pain I was having. Instead of explaining his reasoning, he became defensive and documented the scan as “refused,” which is not accurate. ... read more

becca clark 

on Google

5 months ago

As someone who has survived bulimia, domestic violence, long COVID, and multiple medical challenges, I’ve learned to advocate for myself with clarity and courage. But nothing prepared me for the callous, dehumanizing treatment I recently received from Baptist Health. After being released from inpatient care during a medical crisis, I discovered—without warning—that I had lost my Medicaid coverage. When I arrived for follow-up treatment, I was told payment was due at the time of service. I calmly explained that I was in a vul... read more

Kristen Dunn 

on Google

a year ago

The ladies at the front desk are so rude and unprofessional it’s unreal. Quit triple booking and making people wait an hour and a half past time the scheduled appointment. If they hate there job that much your in the wrong profession. Worst customer service I’ve ever seen. Won’t be going back! Wish it had a button for no stars!! This place is horrible!!!!! 

SaltNCayenne 

on Google

a year ago

The girl with short dark hair who works at the desk for Doctor Arthur Johnson neurosurgeon has such a loud mouth! After being verified downstairs at the front desk twice checked into billing and then checked into x-ray and I have a bracelet on. She wants to yell out my full address when I try to give her just the street number she wants to yell out my full phone number when I just try to get for the last four numbers and when she takes phone calls from patients she yells out everything that's wrong with them she needs to clo... read more

Raelynn chapin 

on Google

2 years ago

All I will say I was treated badly for 2 straight days. I have spoken with Governor Sanders and a personal attorney. If someone would like to explain why you treat patients this way the Ft Smith newspaper and 40/29 news will also be involved.