Nicole M. on BirdEye
4 years ago
11/24/2015, 08:55 AM
Horrible, horrible, horrible service!! Beware of Kerry Jenkins (and the receptionist)! Both are know-it-alls.
I went in for a filler consultation and Jenkins tried talking me into doing everything else but. She even went on & on about a topical treatment she wanted me to purchase monthly to "help" with my issue BUT HERE'S THE KICKER, she said it'll take 5-10 YEARS before I see any results!! lol. Are you kidding me?? lol. She was also "telling" me she's going to perform laser on me, which I don't want and didn't setup a consult for. When I tried to veer back to the reason why I came there and explain why I wanted fillers only, she kept cutting me off and "telling" me all of what I needed to do instead (telling not suggesting). Jenkins also made assumptions about my dermal history and when I tried correcting her, she actually slapped her hands on her knees, said "Ok," stood up and turned her back to me. I took that as my sign to exit, which I did.
Kerry Jenkins' tone was very condescending from the moment the consult began. I walked out of that anxiety-filled office angry, sad, irritated and helpless. I should never ever feel this way after a dermal consultation. I say "anxiety-filled" because there's this feeling of rush-rush-rush. I can't even tell you how many emails I received about being on time, so I made it a point to arrive there 15 minutes earlier and they still told me to hurry up and fill-out their paperwork. lol. I should've taken that as sign as to what was to come.
Bottomline, Kerry Jenkins was just plain rude, has zero people skills and needs to stop playing doctor. Highly unprofessional. I will never go back there!