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Sovereign Preston Road By Cortland
- Apartments
- Frisco, TX
About this business
Location details
9440 Stratton Dr, Frisco, TX, 75033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This apartment complex HAS THE WORST SYSTEM for retrieving packages! You’ll never get notified of a delivery on time. It’ll take HOURS before you receive a code to pick up your package!!!! Most times after you retrieve your package, you’ll still get notifications to pick it up. And you also get charged a fee! How wonderful right? It’s so clear that this apartment complex could care less!
So bad customer service. They never picks up the phone neither they call back. Made an appointment for 5pm on thursday and went there at 4:30pm and saw they are closed. Website shows that they are open on thursday and it let me made an appointment. Very bad and poor customer service.
WARNING: DEADLY MOLD IGNORED BY CORPORATE! My health-threatening horror story begins over a year ago, with the first time I noticed black mold coming out of my vents in May of 2024. I reported this as a maintenance issue. A guy came to wipe down the surfaces of the vents, and told me "it was just dust" and "nothing to worry about". It recurred in the fall of 2024, around October, same deal - I reported it, and they brushed it off again. In late April 2025, it happened a third time, and this time, I was able to get access to ... read more
Towed my deceased mom's car after living here seven years. I will not renew again with this CRAP HOLE!! $330 to get my car out
Cortland Preston North has an outstanding maintenance staff that is extremely responsive and capable. Matters requiring attention are addressed and fixed within a day if not sooner. Overall, management takes excellent care of the facilities, the residents and any issues. The appearance is clean, welcoming and newer. The rental prices and fees are currently reasonable for the area, which is growing at a fast rate. There is abundant retail nearby (but not too close) and a new major hospital under construction also nearby.
Frequently asked questions about Sovereign Preston Road By Cortland
How is Sovereign Preston Road By Cortland rated?
Sovereign Preston Road By Cortland has a 4.7 star rating with 345 reviews.
When is Sovereign Preston Road By Cortland open?
Sovereign Preston Road By Cortland is closed now. It will open tomorrow at 10:00 a.m.
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