Southwest National Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Southwest National Bank

3.1

About this business

Location details

400 E Douglas Ave, Wichita, KS, 67202, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.114 reviews
Select a rating
Renee Blea-Carrion's profile image
Renee Blea-Carrion 
4 years ago

Terrible customer service! 21st street branch. They did not try to help my daughter at all. Closed her account and told her to make a police report. Oh! and make sure she doesn't have money deposited in this closed account from here on out. We asked them to please investigate the charges and see who took the money out. Thank you to my fave Credit Union Bank who is going to help set her up a new account. This is heartbreaking! I do not bank here, never will and I will NEVER suggest them to anyone. 

Rob William's profile image
Rob William 
5 years ago

BOYCOTT!!! DO NOT GET A LOAN HERE! Employs the most immoral and unethical attorneys possible. Jailing and seizing bank accounts 15 to 20 years after the initial settlement on many occasions. Email boycottforthedefensless@gmail.com with your story to join the boycott of this and other Kansas companies that employ the worst of the worst subhumans jailing the poor for medical debt. Klendalaw.com - Chasity Helm - Michael Hassenplug 

Maryann Morrison's profile image
Maryann Morrison 
recommend  Recommended
5 years ago

Fast to answer my questions and always courteous 

David Cereceres's profile image
David Cereceres 
recommend  Recommended
6 years ago

exelente servicio personal amable 

Heather Heck's profile image
Heather Heck 
7 years ago

I don't recommend getting an auto loan with them. First, trying to reach the loan department is a joke. The website contact us page is a joke cuz no one gets back with you. You can fax multiple documents to their office dozens of times and they still claim they never get them but yet they send you certified letters in the mail saying that they're going to repossess your car but you have all the proof from your insurance company that they have sent the information multiple times. In the 20 years of owning cars, credit cards a... read more

ScottandKatie Bazzelle's profile image
ScottandKatie Bazzelle 
7 years ago

Jim Schoen is the best! We have done several car loans and have never had a problem at all! It is the only bank I have been a member of and I wouldn't go anywhere else! 

Jason Higgins's profile image
Jason Higgins 
9 years ago

Bank system is down again this weekend. Debit cards are unable access the system again. Time to change banks. 

Stephen Horn's profile image
Stephen Horn 
9 years ago

$9 fee to make a car payment? Typical bank, fees for everything....This is the last time I don't do my own financing through a credit union. Lesson learned. 

James Davis's profile image
James Davis 
9 years ago

Complete garbage. I am unable to transfer money, my card isn't working. The lost and stolen card people say my card is active. Plenty of money. Your 24 hour customer service line just hangs up. Your banking is garbage. I will have a new bank on Monday. You've screwed me for the weekend. Nice. 

Frequently asked questions about Southwest National Bank

How is Southwest National Bank rated?

Southwest National Bank has a 3.1 star rating with 14 reviews. 

When is Southwest National Bank open?

Southwest National Bank is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com