Southwest Behavioral & Health Services Prescott Valley Outpatient

Elliot Boone 

on Google

a week ago

Michael who used to be a driver and now works at the desk has a bad attitude. Please do something about this. Also looks unkept and needs to shave..Why is this allowed?? 

Andy Mucha 

on Google

2 weeks ago

This company is super dishonest. They told me my insurance wouldn’t be paying for appointments anymore. Then within a week then recanted saying they could bill the insurance. After I paid for all the remaining visits I had scheduled. Just under $300.00. I was told I would be getting a refund. That was almost three months ago now. I’ve provided proof of payment their original receipt and nothing. I even filed a dispute with the card holder which somehow they fought and won? I still don’t have my money but they are for sure ch... read more

Cheyenne Fish 

on Google

a month ago

Cheryl, goes by Sherry, is absolutely HORRIBLE. I saw her three times and each time she refused to give me my medications that I’ve been taking for years. I’m switching back to my old place after spending months trying to get my medication from her. She treated me like I was a drug addict and acted like I’m stupid. I am a 22 year old nursing student who has been having panic attacks since I was 10 years old. My panic attacks have been so severe that I’ve had to go to the hospital to get shots of ativan that would STILL take ... read more

Kirstin Roddy 

on Google

3 months ago

Fran was no help for my nephew very rude and unprofessional. Told him he could use his insurance two months later she said no he couldn’t . He called back ask to speak to her boss and no one return his call that’s sad. Southwest behavior does not care about people only $$$$$$. Plenty of other healthcare services in PV this would be my last choice BEWARE people. Wonder how places like this stay in business. 

Mike Hoxard 

on Google

11 months ago

I would not recommend this place for any level of importance regarding Mental Care. First appointment (scheduled for 2 hours) was sitting in a room with an intake person for 45mins being asked the most basic possible questions, about one question per 3-5 minutes, unbelievably slow. Felt like a massive waste of time, and I never spoke to a professional during that intake appointment. Appointment didn’t even last an hour. Second appointment, also scheduled for 2 hours, I was told I would be seeing my psychiatrist named “Dr. Z”... read more