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SouthState Bank

3.0

About this business

Location details

150 E Ponce de Leon Ave Suite 120, Decatur, GA, 30030, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.014 reviews
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Elayne Lewis's profile image
Elayne Lewis 
2 weeks ago

How do you even give a negative star? It should be no stars. Recently deposited a check via mobile deposit. Was given a 10day hold!! cray work right. After calling customer service was told to visit a branch and ask the branch manager if they can lift a portion of the hold okay no problem. Stop by the Tucker location only to be told go to your home branch and if your cool with them they’ll do you the favor of lifting what you need. I opened my account online, I have direct deposit and I work during banking hours I do not ha... read more

Alana Toh's profile image
Alana Toh 
a year ago

The professionalism of their bank manager and one bank teller is uncouth and disrespectful. The more mature and seasoned female teller has always handled herself very professionally qnd well organized of any prior concerns that I had with my accounts in the past. I will be sure to visit other banks besides this one. 

Taylor Suiter's profile image
Taylor Suiter 
2 years ago

South State is a pain to deal with. They haven't seemed to figure out banking yet and all of their systems are manual. Would not recommend to anyone I like, maybe an enemy. 

Eric Windom's profile image
Eric Windom 
3 years ago

I would give zero stars if possible. I’m not sure what the woman’s name was, however, she was so rude I refused to talk to her anymore. This is not acceptable and I will be calling corporate. Don’t bank at this branch if you like respect. 

Reggie Glover's profile image
Reggie Glover 
3 years ago

Worse bank ever. They changed my paperless preferences and started charging a monthly fee without my consent. They then wouldn’t let me close the account saying I need to go in the branch even with Covid and monkey pox rampant. Lastly, I deposited cash and it wasn’t available until the next day, and the bankers are rude and slow. This bank is still in the dark ages. 

Frequently asked questions about SouthState Bank

How is SouthState Bank rated?

SouthState Bank has a 3 star rating with 14 reviews. 

When is SouthState Bank open?

SouthState Bank is closed now. It will open tomorrow at 9:00 a.m. 

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