SouthState Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

SouthState Bank

3.2

About this business

Come visit us at our Decatur branch, located in the Decatur Square neighborhood, near Parker’s on Ponce. As a leading regional bank in the Southeast and one of Forbes “Best-In-State” banks, we’re committed to helping our customers find their success. With a robust suite of products including checking and savings accounts, mortgages, wealth management, and commercial and small business loans and solutions our bankers are here to help tailor a solution to fit your unique needs. This paired with our conv... read more

Location details

150 E Ponce de Leon Ave Suite 120, Decatur, GA, 30030, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.213 reviews
Select a rating
Alana Toh's profile image
Alana Toh 
on Google
8 months ago

The professionalism of their bank manager and one bank teller is uncouth and disrespectful. The more mature and seasoned female teller has always handled herself very professionally qnd well organized of any prior concerns that I had with my accounts in the past. I will be sure to visit other banks besides this one. 

Taylor Suiter's profile image
Taylor Suiter 
on Google
a year ago

South State is a pain to deal with. They haven't seemed to figure out banking yet and all of their systems are manual. Would not recommend to anyone I like, maybe an enemy. 

Eric Windom's profile image
Eric Windom 
on Google
a year ago

I would give zero stars if possible. I’m not sure what the woman’s name was, however, she was so rude I refused to talk to her anymore. This is not acceptable and I will be calling corporate. Don’t bank at this branch if you like respect. 

Reggie Glover's profile image
Reggie Glover 
on Google
2 years ago

Worse bank ever. They changed my paperless preferences and started charging a monthly fee without my consent. They then wouldn’t let me close the account saying I need to go in the branch even with Covid and monkey pox rampant. Lastly, I deposited cash and it wasn’t available until the next day, and the bankers are rude and slow. This bank is still in the dark ages. 

Intown Craftsmen's profile image
Intown Craftsmen 
on Google
3 years ago

New owners are horrible. We were happy with Private Bank but since it's been bought twice the service is abysmal. They couldn't care less about your business. When they put a 8 day hold on another banks cashier check it was the last straw. Their online portal is unusable. Stay away. 

View all google reviews

Frequently asked questions about SouthState Bank

How is SouthState Bank rated?

SouthState Bank has a 3.2 star rating with 13 reviews. 

When is SouthState Bank open?

SouthState Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com