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Southern Roots Hair Salon
- Hair Salons
- Jacksonville, NC
About this business
Location details
110 Liberty Dr #400, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would not recommend this salon. I paid $250 for something that doesn’t even resemble what I asked for. My hair was a very light brown when I came in and I wanted a dark chocolate color with caramel highlights. I showed Jenna the picture, we talked over the color and picked swatches. However none of those colors ended up on my head. I told her it didn’t look like the photo and there weren’t even any highlights, it was one solid color, not even the right color. She got the manager, who then told me she could fix it and make ... read more
I went in hoping to start the process of going back blonde after being copper, fully understanding that it would take more than one session. However, the end result was nothing like what I expected. As soon as I was handed the mirror, I immediately let my stylist know I wasn’t happy with the color. She brought over the manager to discuss it, but instead of listening or showing any concern, the manager seemed dismissive and defensive. Even though I was visibly emotional, she kept telling me my hair “turned out better than it... read more
Jenna did my hair and although I provided photos of color and style, the color and style she cut was nothing like the photos. Then when she realized I was unhappy she gets another stylist to try to "help me understand" why the color and cut IS what I asked for. How condescending and rude. They charged me $290 for this fiasco. Then when I was leaving I asked for a review card but before I could get home to write a review on their website they blocked me. Say's I can't write a review for a business I never visited even though ... read more
Jenna did my hair and although I provided photos of color and style, the color and style she cut was nothing like the photos. Then when she realized I was unhappy she gets another stylist to try to "help me understand" why the color and cut IS what I asked for. How condescending and rude. They charged me $290 for this fiasco. Then when I was leaving I asked for a review card but before I could get home to write a review on their website they blocked me. Say's I can't write a review for a business I never visited even though ... read more
Jenna did my hair and although I provided photos of color and style, the color and style she cut was nothing like the photos. Then when she realized I was unhappy she gets another stylist to try to "help me understand" why the color and cut IS what I asked for. How condescending and rude. They charged me $290 for this fiasco. Then when I was leaving I asked for a review card but before I could get home to write a review on their website they blocked me. Say's I can't write a review for a business I never visited even though ... read more
Frequently asked questions about Southern Roots Hair Salon
How is Southern Roots Hair Salon rated?
Southern Roots Hair Salon has a 4.7 star rating with 478 reviews.
When is Southern Roots Hair Salon open?
Southern Roots Hair Salon is open now. It will close at 7:00 p.m.
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