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110 Liberty Dr #400, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I went in hoping to start the process of going back blonde after being copper, fully understanding that it would take more than one session. However, the end result was nothing like what I expected. As soon as I was handed the mirror, I immediately let my stylist know I wasn’t happy with the color. She brought over the manager to discuss it, but instead of listening or showing any concern, the manager seemed dismissive and defensive. Even though I was visibly emotional, she kept telling me my hair “turned out better than it... read more

Jenna did my hair and although I provided photos of color and style, the color and style she cut was nothing like the photos. Then when she realized I was unhappy she gets another stylist to try to "help me understand" why the color and cut IS what I asked for. How condescending and rude. They charged me $290 for this fiasco. Then when I was leaving I asked for a review card but before I could get home to write a review on their website they blocked me. Say's I can't write a review for a business I never visited even though ... read more
Jenna did my hair and although I provided photos of color and style, the color and style she cut was nothing like the photos. Then when she realized I was unhappy she gets another stylist to try to "help me understand" why the color and cut IS what I asked for. How condescending and rude. They charged me $290 for this fiasco. Then when I was leaving I asked for a review card but before I could get home to write a review on their website they blocked me. Say's I can't write a review for a business I never visited even though ... read more
Jenna did my hair and although I provided photos of color and style, the color and style she cut was nothing like the photos. Then when she realized I was unhappy she gets another stylist to try to "help me understand" why the color and cut IS what I asked for. How condescending and rude. They charged me $290 for this fiasco. Then when I was leaving I asked for a review card but before I could get home to write a review on their website they blocked me. Say's I can't write a review for a business I never visited even though ... read more
Southern Roots Hair Salon has a 4.7 star rating with 477 reviews.
Southern Roots Hair Salon is closed now. It will open tomorrow at 9:00 a.m.
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