Southern Oaks Health Care Center

Anonymous 

on Wellness

11 years ago

Did this provider seem well-trained and experienced? Yes, they seemed very qualified Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Was this provider's office too loud? Not at all, it was very peaceful and quiet Does this provider offer flexible appointment times? Absolutely Not! My appointment always conflicts with my... read more

Anonymous 

on Wellness

11 years ago

Did this provider seem well-trained and experienced? Yes, they seemed very qualified Did a staff member acknowledge or greet you when you entered? Yes, I was greeted when I walked in Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Was this provider's office too loud? Not at all, it was very peaceful and quiet Does this provider offer flexible appointment times? Absolutely Not! My appointment always conflicts with my... read more

Anonymous 

on Wellness

12 years ago

Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do 

Anonymous 

on Wellness

12 years ago

Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her Was this provider sympathetic to your situation? Yes, they were sympathetic and caring Was the waiting area spacious? No, it was rather cramped Would you recommend this nursing home to others? No 

jane 

on Wellness

12 years ago

Did this provider wear an obnoxious cologne? Definitely! I could hardly stand to be in the room Does this provider ever overbook appointments here? All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality Does this provider use current and safe equipment? Not at all; the equipment is dangerous! Does this provider maintain a professional appearance? Absolutely Not! He/She always looks like a slob. Did this provider have reasonable prices? No, it was expensive. 

David Bell 

on Wellness

13 years ago

There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. The equipment at this nursing home was... read more

Anonymous 

on Wellness

13 years ago

Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Were the staff members able to answer your questions? Yes, they were able to answer my questions 

elizabeth b. 

on Wellness

13 years ago

They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on the... read more

Anonymous 

on Wellness

13 years ago

Does this provider offer any coupons, discounts or promotions? Never. I don't think they care about helping their clients save money Did this provider answer all of your questions? None of my questions were answered Were you able to get answers to simple questions from this provider without scheduling an appointment? Not at all! I had to schedule an appointment for absolutely everything!