Southern Maryland Electric Cooperative Inc

L. Haynes 

on Google

3 months ago

The service itself is ok (I mean, it's not rocket science), the techs that resolve outages - no complaints there (most times an outage is likely due to a storm or other issue out of their control). But their customer service representatives...leave MUCH to be desired. It's interesting how they can be so condescending, rude and outright unprofessional towards customers who are asking questions to understand and be informed. Here's a tip: If you're having a bad day or are in a generally horrible mood...SMECO REPS, PLEASE DO NO... read more

Nomen “Taeles” Clay 

on Google

a year ago

Fantastic work! Called SMECO out to handle a branch that was growing within inches of dropping on my houses powerline. They came out, took out several branches, smooth cuts, even removed the branches for me. Thanks! 

Anonymous 

on Google

a year ago

**UPDATE** Well wouldn't you know it. My electric bill has doubled. This is the reason I left the feedback in the first place. The first feedback was left over a week ago. Just enough time to get everyone on this billing cycle. Just wondering if anyone else's bill doubled? Well I am blessed to be able to pay mine but some can't.**** I find it interesting a representative was going around to homes to check the meters before this heat wave coming. Once again our bill will go up. 

C H 

on Google

a year ago

**UPDATE** Well wouldn't you know it. My electric bill has doubled. This is the reason I left the feedback in the first place. The first feedback was left over a week ago. Just enough time to get everyone on this billing cycle. Just wondering if anyone else's bill doubled? Well I am blessed to be able to pay mine but some can't.**** I find it interesting a representative was going around to homes to check the meters before this heat wave coming. Once again our bill will go up.