Southern Illinois Associates LLC

Nate 

on Google

a month ago

Never heard of making an appointment for New Patient on the phone and once at the location, they can't find an account nor an appointment for me. Very strange. Glad you exist though, none the less. 

Jim Watson 

on Google

a month ago

My wife called to cancel an appointment multiple times, but couldn't get an answer. Eventually she left message, but it was past the 24 hours before her appointment. They charged her $85 for a missed appointment when they don't even answer their phones. When they finally called back, it was someone they source from another country.They don't even have the common courtesy to answer their own calls or return them. 0 out of 10. 

K. M. 

on Google

2 months ago

This is the type of practice that makes you jump through 15 automated responses just to possibly speak to the front desk. Then you’ll leave a message w/o a call back. Tells you everything you need to know about their level of care. 

Mrs.Waterman 

on Google

3 months ago

You can't make an appointment online because none of the providers have any schedules posted or anything to click on to even make appointments. The website says they are taking new patients but there is nothing to fill out, no available appointments, just a blank field box with nothing to click on. When you call no one answers so it sends you to a call center where they tell you that they are only accepting patients who need medication. This entire place is nothing more than a private equity firm that has taken over healthca... read more