Southern Illinois Associates LLC

K. M. 

on Google

a month ago

This is the type of practice that makes you jump through 15 automated responses just to possibly speak to the front desk. Then you’ll leave a message w/o a call back. Tells you everything you need to know about their level of care. 

Mrs.Waterman 

on Google

a month ago

You can't make an appointment online because none of the providers have any schedules posted or anything to click on to even make appointments. The website says they are taking new patients but there is nothing to fill out, no available appointments, just a blank field box with nothing to click on. When you call no one answers so it sends you to a call center where they tell you that they are only accepting patients who need medication. This entire place is nothing more than a private equity firm that has taken over healthca... read more

Laine Burek 

on Google

2 months ago

This is coming as an advocate on behalf of a patient. I have known specialty clinics that struggle with communication with patients but none as severe as this facility. There are very little phone calls back, my chart messages not being addressed appropriately. Specifically, there are concerns with getting prescriptions filled at pharmacies that the office states are being addressed that when speaking directly with the pharmacy they are not. This facility does not seem to have this patient's best interests are heart. She uti... read more