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Southern Chautauqua Federal Credit Union

3.8

About this business

This business is a credit union. 

Location details

168 E Fairmount Ave, Lakewood, NY, 14750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.891 reviews
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Jennifer Puleo's profile image
Jennifer Puleo 
3 years ago

They don’t care about your financial privacy, I brought it to their attention that one of their employees broke privacy laws and confidentiality laws and shared my information with an outside source that had no reason to know. They did nothing! Didn’t discharge the employee, offered me no sort of assurance it would not happen again or any sort of compensation, be careful who you trust your financial information to! 

Cory Anthony's profile image
Cory Anthony 
3 years ago

The staff lack training or they just don't follow procedures. I will be telling everyone I know to avoid all branches. 

Jennifer Lee's profile image
Jennifer Lee 
4 years ago
G.M. Westlake's profile image
G.M. Westlake 
4 years ago

The new system is terrible. I finally got some help after 3 weeks and was told that they couldn't help me, but the only person who can doesn't work Saturdays. It sounds like you only get help Monday through Friday. Unfortunately I have to work then and cannot access my account online. I have been banking here since the branch opened in Cherry Creek. It's a shame that I have to find a new bank with customer service that can actually help. 

Richard White's profile image
Richard White 
recommend  Recommended
4 years ago

I own Jim White’s Truck and Auto Center. I have recommended numerous people looking for a good credit union to help them in the purchase of a vehicle. Their staff has been very helpful and professional. 

Philip Shevory's profile image
Philip Shevory 
recommend  Recommended
5 years ago

Home like atmosphere, where everybody knows your name or treats with a friendly face. They all seem to know you. No one branch.seem to any different than the rest. Thank you from the bottom of my heart for your place. Phil Shevory aka giptip12@yahoo.com 

Johnna Danielle Lucas's profile image
Johnna Danielle Lucas 
6 years ago
Morgan Whittington's profile image
Morgan Whittington 
7 years ago

Have been trying to get a lien release for two days now and haven't received any update. I was promised this was an easy and fast request. I keep calling to check on the status of my request and keep getting transferred to individuals who don't follow through. Poor communication on their end internally as well. 

Katie Green's profile image
Katie Green 
7 years ago

Frequently asked questions about Southern Chautauqua Federal Credit Union

How is Southern Chautauqua Federal Credit Union rated?

Southern Chautauqua Federal Credit Union has a 3.8 star rating with 91 reviews. 

When is Southern Chautauqua Federal Credit Union open?

Southern Chautauqua Federal Credit Union is closed now. It will open at 9:00 a.m. 

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