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Southern Belle Vacation Rentals

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4.4
478 reviews
|Vacation Rentals|Savannah, GA 31401

1014 Abercorn St, Savannah, GA 31401

(912) 289-0130

https://www.southernbellevacationrentals.com/

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About

Southern Belle Vacation Rentals provides the best Savanna Vacation Rentals possible! With luxury designs, old world charm, and fully upgraded amenities, each and every one of our properties provides you with an experience that you simply won't forget! Click today to book the best vacation rentals in Savannah, and to see why Southern Belle is the vacation rental provider for you!

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4.4
478 reviews
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  • 476 Reviews4.5Google
  • 2 Reviews1.0BirdEye
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mikejdwyer on BirdEye

9 months ago

04/24/2020, 11:19 AM
My wife and 2 of her former college roommates and dear friends booked your property, confirmation# 5030468, aka Anderson Adobe, property # 7956003ha for May 18th – May 21st, 2020 on Jan 18th, 2020 to celebrate their 70th birthday. They take these bucket list vacations every 5 years to recognize and mark these milestones. Due underlying health conditions in two of these women, at the suggestions of their doctors and spouses, the women have had to cancel their trip. On March 13th they contacted you to cancel the reservations and requested a refund of $ 794.35. According to your website, the Cancelation Policy is 100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date. To date they have not received a refund nor acknowledgement that one will be sent. upon calling Southern Belle i was offered a 50% refund or to rebook for 18 months.
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melaine c. on BirdEye

a year ago

01/11/2020, 07:00 AM
We rented Lolas retreat on Tybee Island the week of Christmas. We were excited to get away for some quiet time and enjoy a new beach area that we had never visited. I will say right up front, that there was nothing wrong with the rental. It was near the beach and a great location with lots of room and areas to relax. However, my issue is we rented this “home” based on the pictures and listing and it was not what it advertised. This is a duplex. This agency has many other homes that are duplex’s and they list it as such which is why we did not select those options. We were very upset upon pulling into the driveway to see this was a duplex. The owner lives below and this is not a private home. We wanted privacy and selected this home because it met the criteria. We would have chosen a different home if there had been any mention or picture that made it clear that it was not private. I take great issue with misrepresentations as it speaks to integrity. We called before ever entering the home and were told there was not another option and that someone would call us the next day (Sunday). No one called. I then sent emails and left a voicemail during the week and they never called back. I could hear cabinets close, the microwave run, people talking all while sitting on our bed in the main bedroom. This means they hear us, if we can hear them. This is not private. When the agency didn’t bother to call back or apologize, nor correct the listing after two requests that they update the listing, I reported this to the BBB. Anyone who scrolls through their listings should be able to see and read that this is a duplex. If you know this upfront, then there is no issue. When you only show pictures of the unit and nothing of the front of the property to give an accurate picture, you are hiding facts. I will never rent from this agency again, because you cannot count on them to provide accurate information and they refuse to update the description so no one else gets the surprise we did, upon arrival.We definitely did not get what we paid for.
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