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Southern Alarm & Security

4.9

About this business

Founded in 1936, Southern Alarm & Security is the oldest and largest locally-owned security alarm company in the Western North Carolina region. We are also the only locally-owned company that is UL-listed for commercial alarm systems installations and are the area's exclusive security alarm dealer for the Honeywell Professional line of security products and services. We serve the entire region of Western North Carolina from our offices located at 305 South King Street in Hendersonville and 311 Highlands Road in Franklin. O... read more

Location details

305 South King Street, Hendersonville, NC, 28792, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.961 reviews
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Smith Dray Line M's profile image
Smith Dray Line M 
5 years ago

Great service call response, good explanation of problem, and quick fix ! 

Business response:

Thank you for the kind words. Our goal is to take care of our customers as soon as possible. I am glad we were able to help. Thank you for being a customer! 

Spiritex's profile image
Spiritex 
5 years ago

Friendly staff, consistently on time (if not early), and are always courteous while they are working in our store. They have always provided us with quick and efficient service. The techs are great at providing us with all of the information we need before they leave and making sure we understand what work was done. 

Business response:

Thank you for the kind words. We strive to provide excellent service. Thank you for being a Southern Alarm customer! 

KATHY A's profile image
KATHY A 
5 years ago

Outstanding service. Craig, the technician, was very helpful in providing information to make my home more secure and up grade my alarm system. I highly recommend Southern Alarm Company. 

Business response:

Kathy, Thank you for the kind words. I'm so glad Creg was helpful. We are happy to have you as a customer. Thank you for your business! Cheers, **** GM Southern Alarm & Security 

Sharon B's profile image
Sharon B 
5 years ago

Excellent service!!! The men were very prompt, efficient & very knowledgeable about the alarm service. I give them 5 stars!! 

Business response:

******* Thank you for the kind words. Our goal is to be prompt and provide the best service possible. Thank you for being a Southern Alarm customer! Mark 

Valerie H's profile image
Valerie H 
6 years ago

The service representative was very friendly and thorough. I really appreciated his timely and efficient review of our system, giving me confidence that everything is working well. 

Tim S's profile image
Tim S 
6 years ago

Our Service from Southern Alarm has been excellent. They are responsive, dependable and professional. We are very happy with the service we have received. 

Business response:

**** Thank you for taking the time to leave us a review. Our goal is to be professional and quick to meet our customers needs. If you ever need anything feel free to call! Sincerely, Mark R****** Southern Alarm & Security 

1205 Forest Hill Dr's profile image
1205 Forest Hill Dr 
6 years ago

We have had Southern Alarm for years and on more than one property. The friendly service service from the reps is great and response to any problem is fast. Thanks to Dave who just left. I highly recommend them. ************** 

Business response:

****, Thank you for the kind review. We aim to respond fast and fix any issues that come up. Thank you for recommending us and we are happy to have you as a customer! Mark R****** General Manager Southern Alarm & Security 

Alice G's profile image
Alice G 
6 years ago

Ron from Southern Alarm came to locate a mysterious beep that had been unable to be identified for weeks by two other diligent hunters. His dedicated exploration found the cause to be a discarded nest unit under a sink! The relief was instant and much appreciated. I have been a client of Southern Alarm for over ten years, and have always found the company to be reliable, responsive, and easy to work with. Ron takes first prize today! 

Business response:

*****, Thank you so much for the kind words about Ron and Southern Alarm. He is one of the best because he takes the time to solve customers issues! Glad he was able to help! Cheers, Mark R****** Southern Alarm & Security 

Mike M's profile image
Mike M 
6 years ago

Called southern alarm 1st thing in the morning after a trouble code went off in the middle of the night. Ron was here in 20 minutes, replaced the part, proactively replaced another one that was soon to expire, and told me about their 24 hr phone number that is available to all customers. Great company but fantastic professional service team. You've got me as a customer for life! Thanks for the quick and solid repairs. 

Business response:

****, Thank you so much for taking the time to review us! Glad Ron was prompt and able to solve your issue. We aim to meet our customers need ASAP! Cheers! 

Frequently asked questions about Southern Alarm & Security

How is Southern Alarm & Security rated?

Southern Alarm & Security has a 4.9 star rating with 61 reviews. 

When is Southern Alarm & Security open?

Southern Alarm & Security is closed now. It will open at 8:00 a.m. 

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