Birdeye Logo White 2020
Watch Demo

Southeast Mortgage of Georgia, Inc.

Claim this profile

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
812 reviews
|Mortgage Lenders|Duluth, GA 30096 United States

3575 Koger Blvd, Ste 400, Duluth, GA 30096 United States

(770) 279-0222

Closed now



Suggest edits
Top Finance in your area
(201) · Mortgage Lenders

5400 Laurel Springs Parkway

(833) 379-0797
(10) · Finance

2487 Cedarcrest Rd

(404) 642-6700
(6) · Mortgage Lenders

3950 Cobb Pkwy NW

(770) 874-8704
(1) · Finance

2180 Satellite Blvd NW #150

(678) 690-8400
(5) · Finance

1010 Huntcliff NE #1350

(770) 518-2438
(24) · Mortgage Lenders

410 Peachtree Pkwy building 400 suite 4245

(770) 844-7200

Southeast Mortgage is a full service Mortgage Lender offering FHA Loans, VA Loans, and Conventional loans. We can assist you with your next home loan or refinance your current primary residence, second home, or investment property.

Suggest edits
Birdeye For Business

This profile is powered by Birdeye. Over 100,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

812 reviews
8 reviews have no rating
Sort By:
Stephanie B review for Southeast Mortgage of Georgia, Inc.
Stephanie B on BBB

2 years ago

01/12/2021, 06:26 AM
I can not imagine a worse mortgage company. I purchased my home through SE Mortgage because the builder "preferred" them. Well after my experience even the builder was considering leaving them. The loan agent was rude, unresponsive and so was management when I complained. I closed 3 weeks later than planned and it was 100% the loan officers fault. I basically had to call the VA and do his job for him because he refused.
Business Response:

This was a new construction loan and the builder did not have a VA ID which was discovered during the loan process, thus the appraisal could not be ordered until a VA ID for this loan was obtained. Unfortunately, the process to obtain the ID took several weeks. Once the VA ID was obtained, it took ten days to get the appraisal back - this would explain the delay in closing. The customer was not happy with how long the process took to obtain the VA ID, and also made many calls to the VA in efforts to help speed up the process.

Respond to negative reviews
Sara H. review for Southeast Mortgage of Georgia, Inc.
Sara H. on BBB

4 years ago

07/02/2019, 01:28 AM
I engaged Southeast Mortgage for a condo purchase, to close February 27. On February 12, I wrote Matthew ****** "Can you please also give me a general sense on the financing and whether you see any issues?" He wrote back, "Everything looks great. We will not have any issues on this end." On February 16, I wrote him again, "Tomorrow is my last contingency day so it would be great to know things are on track and we will have no issues with the financing." He replied, "Everything is looking good." We were set to close February 27, then 4 days before closing (well after the contingency period expired on February 17), he calls to say they can't close because the condo was allegedly "non-warrantable". This was AFTER purchasing a $510 appraisal. The seller threatened to keep the $7,500 earnest money and sue me. During the BBB process, I learned that Southeast Mortgage waited to order the Condo Questionnaire until February 16, nearly 10 days into the process, and only ONE day before the contingency period closed. In my opinion, this was very negligent. The information needed to determine whether Southeast Mortgage could underwrite the loan was on the Condo Questionnaire, which contains information about the building itself (and not the buyer). This should have been ordered on day one! Since Southeast Mortgage/Matthew ***** realized they could not close the loan only four days before closing, it seems they failed to examine the Condo Questionnaire closely until then, in addition to inexplicably ordering it so late. When the mortgage officer Matthew ***** incorrectly and falsely represented there would be no issues with closing, he was probably instead focused on my qualifications as buyer (which is true, there were no issues there) instead of the building's warrantability. Another lender DID successfully close the loan without issue, meaning that there was not an issue with the building or the information on the Condo Questionnaire. The mistake may be that Southeast Mortgage incorrectly thought that the building was a "condotel" since it has a hotel on the first floors. However, under federal mortgage regulations, it is not a condotel because the hotel and condo have completely separate entrances. This was explained to me by the second mortgage company which successfully closed the loan without issue (probably because they knew the distinction). I understand things happen in the loan process. But in this case, the errors seemed preventable. Order the Condo Questionnaire timely; when received, review it timely. Know a "condotel" v. non-condotel. And don't make incorrect representations. Apologize when you are wrong and try to make it right that's probably the scariest part to me, a business that won't take responsibility.
Respond to negative reviews
Darryl L. review for Southeast Mortgage of Georgia, Inc.
Darryl L. on BBB

5 years ago

08/07/2018, 03:15 AM
It was in 2015, that I attempted to purchase a house. The buyer stipulated that I had to go through Southeast Mortgage to buy it. The contract required me to give the seller $1000 in earnest money, which I would lose if the mortgage was not obtained in 30 days. I submitted all of the requested documents and the agent for Southeast (Randy) said that everything looked good for the loan and it would go through. He waited until the 30 day period was almost over and told me that my earning to debt ratio was too large and that they could not approve me. All of the signs were there, but it did not occur to me and my realtor that the seller and Southeast were working together to systematically bilk buyers out of their earnest money...1 grand at-a-time.
Respond to negative reviews
Featured content

Tempted to buy Google reviews?

Tempted to buy Google reviews?

The End of Anonymous Google Reviews and the Rise of the Trust Economy

The End of Anonymous Google Reviews and the Rise of the Trust Economy
Lorine R. review for Southeast Mortgage of Georgia, Inc.
Lorine R. on BBB

5 years ago

03/24/2018, 02:18 AM
I refer all my buyer clients to Jason R***** at Southeast mortgage 678-643-0083 and they are always extremely happy with him! He always treats them with the utmost respect!! He clearly explains the process and timeline to them! They tell me how much they appreciate it, so I think he's doing an awesome job! Southeast has offices all over metro atlanta which makes it convenient for buyers and their customer service can't be beat! Paired with great rates, in house underwriting and the best reputation in the business!!
Donnel S. review for Southeast Mortgage of Georgia, Inc.
Donnel S. on Citysearch

8 years ago

06/10/2015, 01:48 AM
Ron Powell was very patient, kind, caring and very diligent in making this mortgaga possible for me and my family. Thanks Ron. We love you
Abe C. review for Southeast Mortgage of Georgia, Inc.
Abe C. on Citysearch

8 years ago

06/07/2015, 01:33 AM
Isaac was 1st rate. It was a pleasure working with him. He went above & beyond to help us through this transaction.
Matt R. review for Southeast Mortgage of Georgia, Inc.
Matt R. on Citysearch

8 years ago

06/04/2015, 01:58 AM
Mitt was an absolute Joy to work with! An absolute professional!
Jeff A. review for Southeast Mortgage of Georgia, Inc.
Jeff A. on Citysearch

8 years ago

06/02/2015, 01:19 AM
This is our 2nd loan with Todd little John. He is outstanding and very easy to work with. We have recommended him to all our friends, family.
Harry J. review for Southeast Mortgage of Georgia, Inc.
Harry J. on Citysearch

8 years ago

05/26/2015, 01:05 AM
Dee was extremely pleasant and I loved working with her!!
Footer Banner 2021
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.