South Shore Hyundai

Mohammed A 

on BBB

2 years ago

I bought my second car from them in Jan2022since my first car purchase from them back in Dec 2022 was not so bad and no upcharge besides some small dealership fees.Rightoff the bet,they tried to charge me$4000over the market price when they posted the car on their website with an already adjusted price.The car sticker price was$33100with all the added accessories but on the website,the price was an additional$1500 dealer adjusted the price due to global shortages.I told them I am not paying them$4000over the already adjusted... read more

Anita B 

on BBB

2 years ago

If I could give it zero stars I would. My mother's navigation system stopped working. It took her three weeks to get an appointment. Then the kept the car for four days, just to tell her they needed to install a new SD card. Two weeks later she went back for the card and they told her it did not work, and she needs a whole new radio system. Three weeks later, they cancelled her new appointment and told her to come back in September. This place is the worst! Never buy a Hyundai!!! 

Mark C 

on BBB

3 years ago

Car under warranty. They had my car 3 weeks. Told me they were waiting for approval but i found out they did not contact the issuer of the warrantee until i contacted the warranty company myself. They lied and told me they contacted the warranty company every 2 days. This is the worst-case of incompetence i have ever experienced. From the receptionist to the service manager. Isaah was my service adviser helped by ****** manged by ******* 

Javiera F. 

on BBB

3 years ago

To whom this may concern. I purchased a car there May 25th,2022. During the process, I was very specific and declined all warranties that ***** ( From finance department) was offering.As soon as I declined the warranties he did not seem to want to help me. He was ******* me , throwing papers around so I can quickly sign. So I financed the car for ****** I recently looked over my paper and i was charged ****** for it. When i went to speak to the manager they told me i had warranties on it AFTER i declined, they still added it... read more

thomas m 

on BBB

3 years ago

My 2021 g70 ******* was towed in and has been there for 8 days and has yet to be looked at. 

Eleanor D 

on BBB

3 years ago

Purchased a new 2021 Hyundai Kona and paid cash but dealer put Hyundai finance as a lien holder on the title. Have been to dealership over 10 times about resolving this issue but dealership refuses to help resolve this problem. I can not sell or trade in this car with a lien holder Hyundai finance . Dealer refuses to help fix this problem! Can you help. 

WAYNE G 

on BBB

4 years ago

Leased a 2021 G 80 on April 13th at that time there where no Loyalty program given.Went on South Shore Genesis website to find out 60 days later a 1,000 Loyalty program was being offered,I called and asked if I could receive the 1,000 for being a loyal customer for 25 years and bought /leased 13 cars from them after many calls to Genesis Finance and dealer the bottom line is the one who can make good on program is the dealer there answer was no so much for being a loyal customer so much for taking care of your customers. 

Mohammad J 

on BBB

4 years ago

Recently I purchased my leased car through South Shore Hyundai. I did not get good deal from them at all with compare to other dealer. Also, their dealings were so unprofessional. I paid full car price in cash but South Shore Hyundai did not update my information with Hyundai Finance. Still I am receiving letter from Hyundai Finance to return their car. I tried to contact my Sales Associate(Mr. M*****) and they said he will call me back. Unfortunately, he never called me back. I am totally disappointed by their service. I am... read more

Julie H. 

on BBB

4 years ago

I am a professional businesswoman who has had the worst experience with this dealership. 7 weeks ago I purchased a certified pre-owned vehicle. Today I had an 11 appointment and it is 12:41 and I am no where. During that 7 weeks they did give me a loaner but would not respond to me about timing for pick up. Paul is the only person who even contacted me intermittently with 0 update. They have $2000 of my money, the returned loaner and I have no comfort that I am picking this car up today. I wouldn’t treat anyone the way they ... read more