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South Shore Fireplace Inc

4.2

About this business

Location details

1127 Main St, Hanson, MA, 02341, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.271 reviews
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Nina Mach's profile image
Nina Mach 
recommend  Recommended
4 years ago

Everyone i dealt with at Chimney Chap was very professional & easy to work with , from the beginning assessment & quote ,to the final clean up ....work done seems excellent & Jim was very pleasant ( & efficient and knowledgeable as well, even in dealing with my "unique" chimney that is more than 250 years old : ). Everyone i dealt with in the office got back to me when promised & made a difficult situation (with no heat & water ) much better !! 

Nancy Brown's profile image
Nancy Brown 
recommend  Recommended
4 years ago

Quality finished job, pride in workmanship, great communication throughout the quote to completion. Scott and Ryan arrived as scheduled and left the area spotless. Would highly recommend. 

Kostas Soilemezoglou's profile image
Kostas Soilemezoglou 
6 years ago

they know what there doing prossss all the way 

Liam O'Brien's profile image
Liam O'Brien 
6 years ago

Great Service done professionally and explained well. 

Deborah G's profile image
Deborah G 
6 years ago

Beware before making an appt in your home with South Shore Fireplace...We made an appt for a "site preview" and were not told that there was a fee for this. We had 3 other fireplace installers in for estimates and to look at the installation site and NONE of them charged a fee. What made it really bad was we were unaware until it was time for the guy to leave and then the hand came out for a check for $109. Their pricing was slightly cheaper than the other 3 but we went with someone else because you cannot trust deceptive pr... read more

Business response:

Hello Mr. *****, I apologize you feel our company is deceptive, but I can assure you that is not how we operate. All fees are disclosed prior to scheduling all appointments. We have a very stringent policy here and customer service is our top priority. Our customer service is what separates us from other local shops and we have an incredible staff here. I cannot speak for what other companies do but when we come to your home for a site preview its an in home consultation. The consults are completed by the Operations Manager ... read more

Michelle Barclay's profile image
Michelle Barclay 
6 years ago

We had an appointment with Scott at South Shore Fireplace this weekend to choose an insert for our oversized central fireplace. He was so knowledgeable that it took us more than an hour just to go over options and choose the right product. He explained every feature and why it was either good or bad for our space. He was super friendly. By comparison, we went to a competitor the week before last. We were in and out having looked at only one model in about 15 minutes with a much higher quote for installation, even though the ... read more

Barry W.'s profile image
Barry W. 
6 years ago

A had a follow up call today on a fireplace that was done by south shore fireplace service man Jon H****.I found him to be very professional,willing to explain what he was doing and why and when he was done the area was as clean as it was when he started the job. 

Business response:

Thank you for the positive feedback Barry! We greatly appreciate it. Best, South Shore Fireplace Team ?? 

Nina M's profile image
Nina M 
6 years ago

I bought a really nice regency gas fireplace from South Shore Fireplace and couldn't have been happier with the way they treated me and completed the installation. They were the most attentive and considerate companies I approached which is why I went with them. We couldn't get the time of day from other fireplace stores. These guys were right on the ball from the start. Spent a lot of time going over the different stoves and options that go with them all. The installation was scheduled and went very well. Installers were ve... read more

Business response:

Dear ***** We sincerely thank you for this lovely review. These types of reviews truly makes our work rewarding and meaningful, for all of us, technicians included. Thanks again for the kind words and taking the time to leave this review. Best, South Shore Fireplace 

Alexis W.'s profile image
Alexis W. 
7 years ago

South Shore Fireplace installed a gas fireplace in my new home. They were very reliable and friendly. The office staff were very helpful every step of the way with my questions. The install was done on-time with no complications. Both owners were great and knowledgeable. I definitely felt like South Shore Fireplace put me and my business as a top priority. I will definitely be using them again and recommending them to my family. 

Business response:

Thank you ******* It was a pleasure working with you also. Best, SSF Team 

Frequently asked questions about South Shore Fireplace Inc

How is South Shore Fireplace Inc rated?

South Shore Fireplace Inc has a 4.2 star rating with 71 reviews. 

When is South Shore Fireplace Inc open?

South Shore Fireplace Inc is closed now. It will open at 9:00 a.m. 

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