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South Plains Electric Co-Op
- Home & Garden
- Lubbock, TX
About this business
Location details
110 N I-27, Lubbock, TX, 79403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with South Plains Electric Cooperative has been extremely frustrating and disappointing. I was enrolled in the levelized billing plan with a monthly payment of approximately $142. I recently discovered that I had somehow been removed from the plan. South Plains Electric claimed that I removed myself, but I absolutely did not request or authorize this change. I called to explain that this must have been a mistake or a glitch in their system. Instead of investigating and correcting the problem, they told me I wou... read more
They are always kind and courteous and easy to work with. Also, my electricity rarely goes out. They are a great coop.
I needed services due to moving to a new place because my previous electric provider does not cover in their area but once I called to get this situated, I talked to a lady named Bailey. She was very helpful and a very fast process. Thank you, Bailey.
South Plains Electric Co-op is FANTASTIC! We have three properties in Lubbock, and the other two are on two separate provider services. SPEC outshines them by a mile! The service is so reliable with far fewer outages, stable pricing, and THE BEST customer service we've experienced anywhere in a long time. I just got off the phone with Bernice who is AMAZING! We were having problems with billing/autopay and account alerts, and she resolved a tricky back end website issue so quickly with the most wonderful energy and exception... read more
Frequently asked questions about South Plains Electric Co-Op
How is South Plains Electric Co-Op rated?
South Plains Electric Co-Op has a 4.4 star rating with 46 reviews.
When is South Plains Electric Co-Op open?
South Plains Electric Co-Op is open now. It will close at 6:00 p.m.
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