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South Central Texas Healthcare

2.5

About this business

Location details

3801 B Constitution Dr, El Paso, TX, 79922, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.511 reviews
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Derek's profile image
Derek 
on Google
2 weeks ago

Updating to 1 star review. This place completely screwed me. The provider lied to me about it taking “months” for my claim to be determined. It took 1 week for the VA to deny me because of this facility and its fraudulent claims. If you are forced to come here, FIGHT IT and go to a legitimate medical facility. South Central Texas Healthcare was assigned by the VA to evaluate my disability claim, and the whole process felt disappointing. The provider was polite and professional, but the actual “assessment” was just a few stre... read more

Vanessa Newman's profile image
Vanessa Newman 
on Google
3 months ago

I had an appointment scheduled through VES. Upon arrival, I was told the provider gets distracted with children so I couldn’t be seen. I wouldn’t usually bring my baby but my husband is deployed so I don’t have anyone to watch her. A provider of 6 years shouldn’t be so easily distracted but what do I know. I know I won’t be seeing Alfredo Madrid. 

jennifer anderson's profile image
jennifer anderson 
on Google
5 months ago

I gave one star because it did not give an option for less. I was scheduled for a VA C&P exam through Optimum Serve and scheduled with SCTH. I am not from El Paso and I live in California however I when I got the call saying I had an exam I changed my appointment address to El Paso. I was scheduled for an appointment outside of the times I provided. This should have been the first clue that Optimum Serve and SCTH were not trustworthy entities to be dealing with. I also read reviews on SCTH and saw that many veterans have had... read more

Jewel Walker's profile image
Jewel Walker 
on Google
11 months ago

Very easy and welcoming check-in process. I want to express my gratitude to Dr. Powell for the outstanding care provided during my mental health C&P exam. Dr. Powell was very attentive and took the time to listen to my concerns with empathy and understanding. Throughout the process, I felt supported and respected, which allowed me to be open about my mental health challenges without fear or judgment. This exam is a major part of my medboard process, and Dr. Powell’s professionalism and compassion made a big difference. Thank... read more

Joey Morales's profile image
Joey Morales 
on Google
a year ago

Was running 15 minutes late for my appointment and called as soon as they opened. Was told it was okay but was sent away 

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Frequently asked questions about South Central Texas Healthcare

How is South Central Texas Healthcare rated?

South Central Texas Healthcare has a 2.5 star rating with 11 reviews. 

When is South Central Texas Healthcare open?

South Central Texas Healthcare is closed now. It will open on Monday at 8:00 a.m. 

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