South Bend Clinic

Dawna L. 

on Birdeye

2 years ago

Dr Kufold retired, so now his patients can't been seen for 5 months. The first available is 10/13/23. My dad is 85 years old, hx of stroke, HTN, dementia. So I asked what he should do with regarding his health, protime blood test and Rx refills. I was told to basically figure it out til then. I asked the hours of their walkin clinic. I was told it was for emergencies only. I said this is an emergency as he needs labs and prescriptions to live before suffering another stroke and possibly dying. The girl at the fir road ... read more

Laura M. 

on Birdeye

4 years ago

Fraudulent business practices. I specifically called and scheduled a yearly physical. Told them I didn't want anything more than that because of my high deductible insurance. Then the doctor asked me a few questions during the physical and I got the bill for $123 for an office visit. I've called three times and appealed it, asked to speak to a director, etc. The director has yet to call me back, they're always confused about the bill, and most of them have been so rude to me. They can see that I swiftly pay the bill when... read more

Shauntel C. 

on Birdeye

4 years ago

I normally do not give reviews but I can not stand South Bend Clinic they are the worse, so I have 2 children who go to the Portage location and there doctor retired and was told they can go to the 2 other doctors in the office, which my daughter has already seen one of them so I called to make a well check visit and flu shot appt and they are telling me that oh well you have to call the insurance provider and have them switched over before we can make an appt, so I called the ins provider and she switched them over and even... read more

Kim B. 

on Birdeye

4 years ago

Call wait times are ridiculous! Don’t bother trying the callback hold your place in line option because they don’t call back. Every call takes 20 minutes or more of hold time.  

Rick J. 

on Birdeye

5 years ago

The south bend clinic located at 211 n Eddy South bend IN, Dr credi office and staff are horrible they don't care about their patient health when you call about your health and they feel like your calling to much they will stop answering the phone and ignore your calls. We had to call from a different number just to be able to talk to someone. Dr credi needs his license revoked he has bad reviews and I see why he cause his patients infections and gives them a hard time properly caring for them.Dr credi stated out his own mou... read more

Rick J. 

on Birdeye

5 years ago

Dr credi is a horrible surgeon who needs to retire he has bad bedside manner and a high rate for infections  

Kelly T. 

on Birdeye

6 years ago

This place is absolutely ruthless in their billing practices. They do not care about patients at all.  

Jennifer W. 

on Birdeye

6 years ago

Every single time I've dealt with a receptionist via phone they are RUDE, sarcastic, and NOT HELPFUL. I was referred here to address my son's hearing loss and it's been a nightmare. The ONLY person in that whole clinic I respect is Dr Shmeltzer. She was amazing, nice, and very knowledgeable. When I got to Collins she ordered an MRI which was traumatic enough for my TEN year old that was injected with contrast and then orders a CT scan and all this unnecessary expensive and traumatic testing that wasn't going to help his hear... read more

Alexis A. 

on Birdeye

6 years ago

Dr. Desmarais Is by far in the worst pain specialist I've been to. He does not care about your problems and is not willing to help. He put me on an anti-depressant to control my pain and it ended up giving me suicidal thoughts. They did not call me back for 4 days after I gave them this information! How messed up is that?! How does this pos still have a job??