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Sound Ford
- Car Dealers
- Renton, WA
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
101 SW Grady Way, Renton, WA, 98057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Im trapped in a purchase that I made with sound ford about a year ago. I purchased a Mach e. They have me the tax credit, but any other incentives I could have been rewarded, I wasnt made aware of.A few months after I made the purchase, I wanted to upgrade to a model with the long range battery. They were telling me I would need a hefty down payment for a more expensive car. I didnt have it, but after I expressed interest, they started calling at least once a month asking if I was ready. I even came in for a sit down where t... read more
I am a very happy customer. ********************** was easy to work with.
Our truck has been waiting for repair for 1 year!! They originally installed a transmission, however, it failed one month after work so we took the truck back and they have yet to fix the transmission or replace it with no end in sight. We just want our truck back repaired. It has been paid and they are responsible for their error and repair. We recommend customers ask what their wait times are for repair because we were given no estimate or received any calls on the status of our truck repair.
high pressure sales We recently purchased a new F150 here. We are very satisfied with the vehicle and in the end got a good deal on it. However, it took a lot of haggling with the high pressure sales staff. The experience was not pleasant and we won't buy here again.
Sound Ford Service is Awesome I needed some repairs on my truck done and the mechanic found that my brakes needed to be replaced and they had me in and out in just a few hours. Perfect job and Im so happy i stopped in to work with Scott. I will definitely be back for sevice.
Friendly Parts Department Staff The parts department staff is very friendly and knowledgeable. If they are unable to answer a question, they are happy to refer you to someone in their service department. The pricing seemed comparable to other dealership pricing (which is always high anyway)!
They used unethical practices My wife and I recently went to look at a Fusion and found one we really liked. We were trading in our Volvo. I had checked the Kelly Blue Book Value for a trade in on the model we have that is in good condition the previous month. I had gotten a value of $8500. We told them that we wanted the Fusion and that we wanted the KBB value on the Volvo. He cam back with a trade in value of $2500-$3500! I was horrified. His boss then came out with a print out of the Kelly Blue Book value and it was $5300... read more
Today I went to go look at a 2016 Toyota Highlander XLE with 94k miles listed on their website for $24k.. which is pretty good price for that trim package.. I specifically asked before heading down if the vehicle was ready as it had a "Just Arrived" banner on the image, and I also got an error when requesting info that said the vehicle wasn't available". the Internet sales person said it was ready though. Upon arriving, the salesman working with me tried to open the door, but the remote battery was dead. Hmm.. that kind of s... read more
This dealership IS A SCAM. DO NOT GO. They FOOL you and charge you as much as they can! Manh( service department stuff) also mentioned to my friend that they have a lot of customers recently and DO NOT want to do small business with customers like me( they tried to charge me $1200). I went to their service department to fix my car but end up with nothing repaired and charged by "diagnosis" which is not helping at all for $200. They diagnosed my car and gave me a price which is TWICE than other Ford dealership. I definitely s... read more
Frequently asked questions about Sound Ford
How is Sound Ford rated?
Sound Ford has a 4.3 star rating with 2,394 reviews.
When is Sound Ford open?
Sound Ford is closed now. It will open at 9:00 a.m.
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