SOS Septic Inc

melinda n 

on BBB

a week ago

I previously (01/21/2025) put in a review of SOS Septic a couple of months back! The issue is now resolved. Mr. Terry the owner came out to speak to me himself and offered a refund. He took accountability for the mistake and explained where it went wrong. He did not have to take time out of his busy schedule to do that but did! He was honest and straight forward, which I apricate. I thanked him and accepted the refund he offered. He was a complete professional about the issue and wanted to make amends about it. Again, I than... read more

Michael B 

on BBB

a month ago

S.O.S ??Super .Outstanding. Service Cheaper than I expected I hung up ?? didnt even have time to move our cars herd the truck pulling up nice clean equipment then I see *** big smile n then **** happy and energetic they make a Great team a few jokes later they got right to work .refreshing perspective I was Reminded be happy see the good dont let **** hold u back the moment your in is great! It hits me the family can safely use the restroom felt like a ************** not full of ****anymore thanks S.O.S &team extraordinaire ... read more

Melinda N 

on BBB

2 months ago

Call them at 2:30 for pump out, they arrived by 3 pm on 1/17/25. Greeted the *** guys, sat on the porch as they did their job. Did their job and left. Lady on phone said it would be $400.00and 4% on top of that if I used a debit card, which I did. Looked at the digital bill a few days later and it was $561.00. Called and it was only then explained that due to an overfill tank we were charged more. I explained that was never explained to us by the customer service ***resentative I had spoken to. She said that " I don't know w... read more

Michael G. 

on Birdeye

9 months ago

This morning I had a septic backup. I called SOS septic and they responded within an hour of my call. The technicians were very well trained and polite. The work was done without any problems and they gave me insite on how to best keep my system working properly. I have recommended SOS septic to my neighbors and as a local company they provide excelent service throughout the community. I recommend SOS septic inc for all your septic needs. Thank You for your quick response.  

james A 

on BBB

a year ago

An employee of SOS Septic parked in front of my property and used my lot to access a neighbor’s septic tank. When it was requested that the truck be moved to the neighbor’s home and to use his driveway the SOS employee and homeowner replied with obscenities, name calling and threats. The SOS employee falsely claimed that the tank could not be pumped from the neighbor’s driveway even though that distance is well under 150 feet and 3 long sections of pipe remained unused in the truck bed. Multiple calls to the managers of the ... read more

james A 

on BBB

a year ago

An employee of SOS Septic parked in front of my property and used my lot to access a neighbor’s septic tank. When it was requested that the truck be moved to the neighbor’s home and to use his driveway the SOS employee and homeowner replied with obscenities, name calling and threats. The SOS employee falsely claimed that the tank could not be pumped from the neighbor’s driveway even though that distance is well under 150 feet and 3 long sections of pipe remained unused in the truck bed. Multiple calls to the managers of the ... read more

Sharon A 

on BBB

a year ago

Just a few days before Christmas, our septic tank quit working in one bathroom. SOS came out the next day after I called and pumped the tank. They tested to see if the drain field was working, and the problem was the six foot pipe full of sludge that was leading from the septic tank to the drain field. I had six people in my house. I was having ten people for Christmas dinner. I talked to Rep. ***** who talked to her Manager and the Owner of SOS Septic. The owner said to have the crew come the next day to dig up the pipe so ... read more

Randall E 

on BBB

a year ago

I had *** and **** at my home today in Englewood to pump out my septic tank.This is a normal maintenance every few years and let me say that.They are knowledgeable, Courteous, and clean.When their truck pulls in, you can tell its a class act Thank you, SOS ********************* 

Kendra P 

on BBB

a year ago

Just had septic pumped. We have used this company before, but I have never had such a kind and knowledgeable technician. Harc is the best!