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Sorrel Apartment Homes

4.1

About this business

Location details

12001 Abess Blvd, Jacksonville, FL, 32225, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.1314 reviews
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Danny Kime's profile image
Danny Kime 
a month ago

Horrible apartments on pretty much every level. They never provided a lease renewal option for me stating that I had told them I wouldn't be renewing, but then charged me $3k in fees because they state I didn't provide move out notice at the end of my lease. Which is it? They then took my entire deposit and applied it towards this move out notice fee which is illegal per Florida statute 83.49. You're not allowed to take security deposit funds and apply them towards lease fees - that is not what security deposit funds are for... read more

Rhonda Cooley's profile image
Rhonda Cooley 
a month ago

Very professional and great customer support. She was also very patient when questioned about the lease. The girls are always smiling and eager to help!!! 

Igli Berberi's profile image
Igli Berberi 
2 months ago

My parents lived here from 2017 to 2018, and back then it was a very nice place to live. Unfortunately, after living here for the past year, I have seen a huge decline in the quality of the property. The security gates at the entrance no longer work, which means all kinds of people can enter the community without restriction. Today, I planned to take my wife and children to the pool, only to find that it was closed. Residents were not properly notified about the closure, which was very disappointing. In addition, the staff i... read more

Mckenzie Barie's profile image
Mckenzie Barie 
2 months ago

Wouldn’t recommend moving here. Gates never work. Was told by management that they’re probably going to remove the gates but rent will stay the same price. They charge fees for EVERYTHING and then double them without notice and expect you to pay them. Place is dirty, unkept, and truly just an eyesore. Save yourself the headache of this place. Update.. & when you move out, they will charge you $300 to clean the place even if you cleaned it and call it "stress free cleaning" that they told you wasn't in your lease because it w... read more

Taylor's profile image
Taylor 
2 months ago

A one star rating is generous. Beware of these apartments.(I’ll update my review with the apartment number once everything with moving out is finalized). I would also assume it’s the same for many other units. I signed an addendum, my name was on the mailbox and documents from the leasing office, and months later management told me I was not a resident after all the documents were signed by old management. It feels as if I was only a resident when it was convenient for them or for them to not take accountability with the sta... read more

Frequently asked questions about Sorrel Apartment Homes

How is Sorrel Apartment Homes rated?

Sorrel Apartment Homes has a 4.1 star rating with 314 reviews. 

When is Sorrel Apartment Homes open?

Sorrel Apartment Homes is closed now. It will open tomorrow at 1:00 p.m. 

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