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Established in 1981, Sooner Answer Service provides live answering services to medical and professional communities. It also offers a range of message retrieval methods. The company has bilingual operators who provide 24-hour services. Sooner Answer Service offers online message retrieval and facsimile services. Its call center is equipped with fiber optic phone lines, redundant servers and a backup power generator. It is located in Edmond, Okla.
501 W Edmond Rd, Edmond, OK, 73003, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I personally work here and have for several years. We have a lot of employees that have been at Sooner Answer Service for 10+ years. If we experience any overturn, it’s because the employee moved on to bigger and better things, i.e. they finished college, etc. (Sooner employees college students and is glad to work with their class schedule) or the employee was terminated for just cause. But since I have been employed there, the turnover is the same as any other place of employment I have worked. As far as hanging up on peopl... read more
DON'T DO IT! They are under-staffed and Overpaid. Everyone employed seems to need a random/mandatory drug evaluation. (they don't drug test, which shows in every employee there).. It is a family owned business where fraternizing on the job is welcome. I'm not sure they are properly trained. The customer service is HORRIBLE! I've had people hang up on myself along with my test callers. They are rude. The manager is always playing "hookey" or "busy". Never get callbacks when promised. The employees have no dress code and look ... read more
Customer Service is not good at all. There has to be another Answering Service in this area that we can go to! I refuse to get service from here, just because they are the only option. Are the employee's drug tested? I wish I could wear pajamas to work, life would be so much easier! Most importantly, THE RATES ARE RIDICULOUS!
Sooner Answer Services has a 3.8 star rating with 17 reviews.
Sooner Answer Services is open now. It will close at 6:00 p.m.
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