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Sonoma Forge
- Consumer Services
- Petaluma, CA
About this business
Location details
133 Copeland St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a problem with a toilet roll holder (probably my fault). I contacted Sonoma Forge and they sent me a new one, no drama and no cost. I very much appreciated this level of customer support, it isn’t what usually happens. Their products are nice and well made, the customer service is outstanding.
I would like to compliment the excellent customer service provided by Chris Rosano of Sonoma Forge. I had an issue with a shower faucet of the Sonoma Forge WaterBridge Collection where the hot water started to quickly go cold. I had this product for 11 years with no previous issues. I called Sonoma Forge for assistance on how to identify and correct the issue. Chris quickly identified the problem and promptly mailed at no charge new cartridges with simple to follow installation instructions. I installed the new cartridges an... read more
We bought a Wingnut faucet for our kitchen about 8 years ago and it's been fantastic. In addition to looking great, everything is of the highest quality and their customer support is exceptional. I've corresponded with Chris R. on multiple occasions with questions about maintenance and, most recently, to replace our hand sprayer hose. He had it in the mail to me the next day and treated it as a no-charge warranty replacement because he felt it should've lasted longer. Sonoma is first on my list for future plumbing fixture ne... read more
Frequently asked questions about Sonoma Forge
How is Sonoma Forge rated?
Sonoma Forge has a 4.5 star rating with 27 reviews.
When is Sonoma Forge open?
Sonoma Forge is closed now. It will open at 8:00 a.m.
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