Sonma

Amit Kohn 

on Google

a month ago

Store closes at 7pm, I got there at 7:02 to pick up a small $9 product. They have every right to not give me any service, but they were rude, ignored me and eventually told me to go away and there is no fricking chance they will help me. Pretty disappointing. It was all due to an innocent mistake that I didn’t notice you can’t ship it and I need to come for a pickup… 

M Moshiri 

on Google

3 months ago

Poor selection, though I understand it’s hard to stock everything in such a small store. Many items were packed together tightly and were hard to look at, especially in the back by the dishes and serving platters. Those items also didn’t have prices. I felt like they treated me a little rudely and kept staring as if they thought I was going to steal or break something. They suddenly treated me completely different after seeing I was going to be spending a few hundred dollars there. Maybe it’s because I was dressed down and h... read more

Viktoriya Zeltser 

on Google

3 months ago

Not very friendly for an upscale store 

Julie Jules 

on Google

5 months ago

Stopped by Williams Sonoma today, and wow, their customer service is on another level! Right as I walked in, I was greeted with big smiles and friendly vibes. Which is always the case. Hence why I keep going back. The staff was not only super helpful but had this incredible, playful energy—making me feel like part of the family. Especially with my Libra buddy. Bacchas and Bessie helped with my return, answered my questions, helped me find my key rewards, gave solid bbq seasoning recommendations, and even threw in some fun ba... read more