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Sonic Drive-In

3.6

About this business

Location details

4001 S Jackson Dr, Independence, MO 64057, Independence, MO, 64057, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to Midnight
Sat8:00 a.m. to Midnight
Sun8:00 a.m. to 11:00 p.m.
3.6905 reviews
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Justice Bailey's profile image
Justice Bailey 
6 days ago

Can't rate the food, because I can't say I got any given the wait time. I showed up around 1:50ish. I sat in stall 8 and pressed the button 4 times (it timed out all 4 times.) No one even acknowledged me. So I figured maybe it's the stall. So, I backed out and backed down to stall 5 (button timed out twice). I look in the windows and there is 1 employee and she is trying her damn best. She gets through at least 9 cars in the drive thru. So I back out and try the drive thru. All in all my visit took over 30 minutes before I g... read more

Cassie L's profile image
Cassie L 
6 days ago

Restaurant was seemingly completely abandoned at 2:00 p.m. on a Thursday afternoon. No one was taking orders in the drive-thru, no employees were visible in the store, no one was at the drive-thru window, no one was answering for people that were in the stalls. All the lights were on in the restaurant and there were no signs indicating that they were temporarily closed or anything. Based on other reviews, seems like this is a common experience. Crazy!!! Luckily, I hadn't placed an online order. I had tried this location one ... read more

Rob's profile image
Rob 
a week ago

I live 2 minutes away so its convenient. Ive went 6 or 7 times and every single time its a bad experience. The first time we waited in the drive through at the speaker for over 5 minutes and finally pulled forward and seeing that they were busy wrestling. 2 male employees were wrestling like little kids and then I wanted to get an attitude with us because we were aggravated. Another time me and a friend. I went up there and sat for forty five minutes and finally left. I even went in and said something to them about it. And c... read more

Jordan Bain's profile image
Jordan Bain 
a week ago

I am a regular there with using the online app. I have to say out of every location in the Independence and Blue Springs area, this location is hands down the BEST sonic I can possibly go to! The staff is always amazing, on time, very friendly. They always go above and beyond what any other location even tried to do. The crew at this location need to be known that they are doing a wonderful job, and they take it serious! Thank you to this crew! Thank you! 

Christa's profile image
Christa 
a week ago

I went to the Jackson drive sonic in Independence, MO on July 5th. I waited 25 minutes for my mobile pickup order and finally left, never receiving my 3 drinks. I called customer service after leaving and after being on a prolonged hold my call was disconnected. I put in a complaint on the app same day and have not received any response. I just called customer service again and was again disconnected after prolonged hold even though when I first called it said wait time was less than 1 minute. Sent a Facebook message to Soni... read more

Frequently asked questions about Sonic Drive-In

How is Sonic Drive-In rated?

Sonic Drive-In has a 3.6 star rating with 905 reviews. 

When is Sonic Drive-In open?

Sonic Drive-In is closed now. It will open at 7:00 a.m. 

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