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Sonic Drive-in
- Restaurants
- Westland, MI
About this business
Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.
Location details
7725 N Wayne Rd, Westland, MI, 48185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Could improve by firing management and hiring new managers that know how to really work fast food.
Long lines, super slow and often rude. Supposed to sell ice buy the bag, but only if they are in the mood. On several occasions I waited in their long slow line just to be told they aren’t selling ice today. Rude and inconsiderate. The machine isn’t broken, they just don’t feel like it.
Business response:
Hi Kenyea, we are so sorry about this. Thanks for reaching out. We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
I ordered my food via app ahead of time, asked for the condiments on there as well. Well after we dug thru the bags we realized the sauces weren’t in there and we didn’t have a fork to eat with either. I pushed the red button and asked for ketchup, and the reply we got was we aren’t doing stalls, I said okay but we didn’t get any of the sauces we ordered. The lady was rude and said FINE, we waited 5 minutes no one came out. We also was served burnt buns, and cold chicken wings ...highly upsetting since we drove over a hour t... read more
Business response:
Sorry to hear we disappointed you, Ann! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Recommendedgreat place to grab a quick bite to eat
Sunday 2/2/20 at Noon and they only had drive thru open. No drive in service. We left!
This is the second time in a row you messed up our orders, didn’t give us our change, and I’m a super finicky eater, so for you to mess up my order means I’m paying money for food I don’t eat. Thank you for that. Really appreciate it. 👍🏻
The cherry lemonade is awesome
Frequently asked questions about Sonic Drive-in
How is Sonic Drive-in rated?
Sonic Drive-in has a 3.5 star rating with 3,200 reviews.
When is Sonic Drive-in open?
Sonic Drive-in is closed now. It will open tomorrow at 9:00 a.m.
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