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Sonesta ES Suites Cleveland Westlake
- Hospitality
- Westlake, OH
About this business
Location details
30100 Clemens Rd, Westlake, OH, 44145, United States
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I'd sleep in my vehicle first! Stay away some very very crazy stuff going on at this place! Do not, I repeat do NOT stay here.
This was possibly the worst experience in 16 years of travel I've had. Other than a bed, a couch, and a tub being listed and there everything else was a disaster. Pictures online looked like the Hilton and in reality it was an updated "crack house". The bed didn't even have a blanket, nor was there one in the room. They had coffee packs but no coffee maker. I booked this room for my wife. I would be coming 2 days later. When she arrived the keys didn't work, the machine had been broken for a week and a half. She had to call ... read more
I have been to other locations but westlake probably has been my best experience!!! Thank all of you for being so helpful ,patient, and just anazing!!!
Nasty nasty stay away ! I called and said I wouldn’t make first night , they said no problem , we got there and room was absolutely gross , smelled like cigarettes and had bugs in kitchen. Door had to be body slammed to get it to open , no remote to tv , fridge was sooo dirty , credited because I only stayed one night but still overcharged me , Do not stay here
Frequently asked questions about Sonesta ES Suites Cleveland Westlake
How is Sonesta ES Suites Cleveland Westlake rated?
Sonesta ES Suites Cleveland Westlake has a 3.7 star rating with 697 reviews.
When is Sonesta ES Suites Cleveland Westlake open?
Sonesta ES Suites Cleveland Westlake is open now. It is open 24/7.
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