Sonesta ES Suites Chicago Waukegan

Laury Luciano 

on Google

2 weeks ago

My family stayed here while attending a navy graduation. The refrigerator door handle was missing and the kitchen trash from the previous guests was left. The windows need to be updated because we could clearly hear the traffic outside, we were on the side with the amazon warehouse. They sprayed a heavy perfume to cover what smelled like mildew in the hallway. The staff was pleasant. The day before I asked about a late checkout and was told to ask after 8am the next day. When my husband went down at about 8:15, he was told h... read more

Waynelli 

on Google

3 weeks ago

Lovely place to stay! Nice area, very easy to get around. PERFECT for Navy Graduation! Needed maintenance to come assist with a clogged toilet a d hadto call/let them know twice, took over an hour but the maintenance guy went to the wrong room first. Breakfast was decent, on Saturday it was much better for some reason. Good variety of breakfast items to choose from. Pool area is really nice and so is the landscaping and property that the hotel is on. There is the main building and buildings A and B and none of them are conne... read more

Keren Conner 

on Google

3 weeks ago

I chose the location for its close proximity to the Naval boot camp graduation. They offered a Navy family discount. It is very quiet and there isn’t any traffic. Across the street is an award winning barbecue restaurant and a variety of other restaurants and stores. The parking is free. The cons: With guests attending the weekly boot camp graduations, the organization needs to invest in total gutting and renovations to the rooms. Drapes were drab and dingy. Replace everything! The bathroom doesn’t have a fan. The kitchen wa... read more