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Sonesta ES Suites Chicago - Schaumburg
- Hotels
- Schaumburg, IL
About this business
Location details
901 E Woodfield Office Ct, Schaumburg, IL 60173, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When traveling for work this is my go to spot
hello me again i’m glad you respond back so quickly to Google reviews because when I called several times to discuss, my security deposit not refunded for 12 days? They just kept hanging up on me The maintenance man DID! come and i opened the door and he didn’t fix anything and he left so that is not true You denied us a refund and you also denied Use of changing our room you are a terrible manager and you have terrible rooms that are dirty and infested with bugs it does not take 12 days for a security deposit to be refunded... read more
Stayed at this particular hotel many times over the last few years and had great experiences which is why we came back. Unfortunately, the hotel has gotten much dirtier from what I remembered and the service has gotten much worse. The staff are too hardstuck in the "policies" they set for themselves and refuse to compromise to what the customer needs. We had a problem where the room above us was being incredibly loud. We asked the staff to take care of it or to switch our rooms, but there was no change, even after we went to... read more
Changed owners 1 year ago. Very inconsiderate customer service. Only recommend this place for people that like dirty rooms, terrible service, or have more than one life. Making money is the most important thing for this place even more than the safety of their customers.
Frequently asked questions about Sonesta ES Suites Chicago - Schaumburg
How is Sonesta ES Suites Chicago - Schaumburg rated?
Sonesta ES Suites Chicago - Schaumburg has a 4.2 star rating with 622 reviews.
When is Sonesta ES Suites Chicago - Schaumburg open?
Sonesta ES Suites Chicago - Schaumburg is open now. It will close tomorrow at 12:00 a.m.
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