Sonesta ES Suites Ann Arbor

Asphalt Milkshake 

on Google

a year ago

Booked a room at a decent rate for a show in Ann Arbor for our 20th wedding anniversary. Two days before we were to leave I receive an email at 10:45pm saying they've cancelled our room due to "overbooking". In other words, we had paid a lower rate weeks in advance but the big game that weekend was making room rates skyrockets o they kicked us out to be able to gouge someone else. Thanks. That's awesome. 

Courtney Hladish 

on Google

2 years ago

After the red roof fiasco next door this place felt like the Ritz. Clean and spacious. 

Red Rose 

on Google

2 years ago

I love this hotel , I stayed 3 times on it ,lovely staff . 

David Papernick 

on Google

2 years ago

I was there recently on the weekend for three nights in the main building (#10), there was no cleaning service, changing of towels at any point in the stay. There was a power and heat failure in the middle of the night and their response was that it was beyond their control, have you ever heard of backup generators? Lastly and most disappointing was that I woke up with many bites on my face, arm and leg (bed bugs). I sent two emails and a phone call to the General Manager who chose to ignore my correspondence. Be aware!!!!