Sonesta Bee Cave Austin Hotel

Emily Bush 

on Google

5 months ago

Comfy beds 

Old School 

on Google

5 months ago

I loved staying here! Ben checked me in and he was really friendly, nice, told me everything I needed to know about my stay and had a contagiousss positive energy. Whenever my requests for housekeeping weren't getting done, he called my room and followed up with me & immediately got things taken care of swiftly. The fact that he even called the room after to confirm I got what I had requested made it all better. That's called GREAT customer service! That made me feel appreciated. Great stay! 

Josh Brown 

on Google

6 months ago

I stayed here a month ago and I just want to say Timothy at the front desk was very very friendly & his hospitality was awesome! Please give this guy a raise or something. I have observed this man handle himself well. I saw a customer being rude to him because their card wasn't working & it totally doesn't make sense to get mad at him because if your card is not working, use another card. But, Timothy stayed polite and continued to stay patient with them until the card started to work. I admired that about him so kudos to hi... read more

A M 

on Google

6 months ago

Stayed here for a weekend and overall it was great. The front desk guy could’ve been more welcoming (maybe he was tired or something) but other than that it was a great stay. The rooms are big, the shower is spacious, the gym was good for cardio, and the location is close enough to several stores. After we checked out they charged me $56.50 for a “destination charge” which was supposed to be included with the total cost but it was charged separately. I called the front desk and they were nice enough to refund it back. Awesom... read more

Fred Lipscomb 

on Google

6 months ago

I checked in on Wednesday September 24. Upon check-in Timothy greeted me (greeted might be the wrong word as he never looked at me, never smiled and never made me feel welcome). After our initial interaction I told him I was part of the tennis staff. He asked for my credit card and said I would be charged $300. I explained that the tennis organization covers all the cost and he told me there was nothing that noted that. I then pulled myself out of line to confirm with the team if they made the appropriate arrangements as the... read more