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Sonder The Magnolia
- Hotels
- Boston, MA
About this business
Location details
234 Newbury St, Boston, MA 02116, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My trip to Boston from Hawaii was ruined because my reservation was cancelled as I was checking in!! No person to talk to, no manager there, its all thru apps and online chat services. The message I received was we regret to inform you we are no longer partners with Marriott Bonvoy, your reservation has been cancelled. But there was no refund! They also kept my money. Who terminates a contract on a Sunday?? So now im left scrambling during the Holiday season where prices have now doubled!!
AVOID. DO. NOT. BOOK. Worst experience I've ever had with a "hotel" or vacation rental. There is no one available to support if you run into any issues. On the day of check in, when we were already in the air from Europe, they cancelled our reservation because we didn't provide an authorization that they only asked for the day of check in when we were already traveling. Upon arrival, we found two other people lingering outside the property who also had their reservations cancelled. No one works at the hotel and the only cont... read more
Terrible experience! DO NOT BOOK HERE, you will be so disappointed. We booked the hotel and were so excited to try the Sonder brand, it’s by Marriott so we figured it had to be good. The room was for 4 people, we booked 5 nights. We got 4 towels, and 2 rolls of ultra thin toilet paper. It was so difficult to get any extra towels or toilet paper, one morning we literally had to use paper towels despite multiple requests through the app. We ended up having to take toilet paper from the cleaning lady in the hallway. When she sa... read more
The worst stay ever - loud noise from pipes in ceiling all night ( sound machine next to bed should have been a clue ! ) Second night NO WATER IN WHOLE BUILDING - we left in middle of night . Refund for second night promised not received . No sleep 2 nights - the worst “hotel “ experience in our Bonvoy Lifetime Executive Platinum lives
Frequently asked questions about Sonder The Magnolia
How is Sonder The Magnolia rated?
Sonder The Magnolia has a 3.2 star rating with 49 reviews.
When is Sonder The Magnolia open?
Sonder The Magnolia is open now. It will close tomorrow at 12:00 a.m.
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