Sonder Saint Paul

Austin Vaz 

on Google

a week ago

My main problem with the room stems from the poor wall construction. They are very thin so you can hear everything from your neighbors. Couple next to us were watching a movie on full volume all night which made it really hard to sleep. They give you earplugs to manage, but when we asked if they could contact the people next to us, the help team didn't really do anything. Overall room is fine, but just keep in mind the noise if you need a good night's sleep. 

Thomas Krul 

on Google

3 weeks ago

In my opinion, I would avoid, avoid, avoid this hotel at all costs. While it boasts reasonably-priced brand new rooms with attractive bathrooms and high ceilings in a great Old Montreal location, that’s about it. A sewage flood from the upstairs unit flooded our room and the hallway. Without any staff on site, Concierge services were completely unable and unwilling to help in the slightest, leaving us standing with our luggage outside in the wee hours of the morning. We had called the Concierge service multiple times after l... read more

Charlotte Taylor 

on Google

a month ago

During my stay, a gas leak led to a late-night evacuation, and I had to find a last-minute hostel out of pocket. I was refunded for the unused night, but the added stress and unexpected cost made for a difficult experience. The on-site staff were courteous and responsive within the limits of the system. However, situations like this highlight a significant gap in support and contingency planning (especially for a self-check-in model). I hope the executive team takes this as an opportunity to strengthen emergency protocols an... read more

Katya R 

on Google

a month ago

Very well located staffless hotel. Easy to access and super accommodating. Clean and exactly what I needed. Close to everything, even the bus to the airport. I however did feel a bit uneasy. I think this place is probably haunted... can't be sure though cause I only spent a few hours there. They gave complimentary earplugs and a white noise machine which was a nice touch.