Sonder Henri on 24

Masako Miller 

on Google

a month ago

It's Halloween night at 1:40 am. Someone is throwing a party. Unacceptable noise. We can't sleep. I reported the incident multiple times to the hotel via app chat. They keep saying they'll resolve it now, and nothing happens. If you don't address the issue, please don't say you'd do so. 

PHAT WALALABINGPONG 

on Google

a month ago

The rooms are TINY. There is no couch and the desk and chair barely fit in the room. The tv has no cable, so if you don’t have access to streaming services you’re screwed. They didn’t regularly replace/give new water bottles and towels. The receptionist is almost always gone, especially at night. We were locked out of our rooms for more than thirty minutes, with no one to help us. This place does not feel like a real hotel, there is so much self-service and minimal guest aid. I couldn’t wait to leave. Only the location was g... read more

Carbo Kuo (BYVoid) 

on Google

a month ago

房間很差，陰暗潮濕又有巨大噪音。萬豪旗下竟然有這種，真是令人失望。 

Jason Timmons 

on Google

a month ago

Absolutely the worst experience I’ve ever had. Despite having no our reservation Marriott couldn’t help us checking in. The App didn’t work and there isn’t anyone to help. I would advise everyone stay away from this place.