Sonder at The Nash

Hyunkyu Choi 

on Google

3 months ago

sonder 업체의 폐업으로 숙박 기간 중에 강제로 체크아웃을 해야 했습니다. 이로 인한 여러가지 불편함과 금전적인 손실, 시간 낭비 등이 발생되었고, 여행 기간 중에 안 좋은 기억으로 남게 되었습니다. 이미 없어진 호텔이라 리뷰가 남아있을지 모르겠지만 이런 상황이 다음엔 없었으면 합니다. Due to the closure of the hotel, we were forced to check-out during our stay. This caused various inconveniences, financial losses, and waste of time, and left as bad memories during the trip. I don't know if there will be any reviews because the hotel is already gone, but I hope this situation won't happen next time. 

Sophie Thompson 

on Google

5 months ago

I had a truly terrible experience with this hotel and would never stay here again. 1. I was moved to this property the day before my trip because the room I’d already booked and prepaid for at another one of their hotels was suddenly “no longer available.” The last-minute switch was incredibly stressful and poorly handled. 2.The night before my flight to New York, I received several automated messages from Sonder demanding that I add my card details or my reservation would be cancelled within the hour. Despite already having... read more

Lola TP 

on Google

5 months ago

the way this property is listed on marriott’s website is deceitful. it must be properly advertised that this is more of an airbnb set up rather than a traditional hotel. we learned this the hard way upon arrival and it was rudely explained to us by the residential building’s doorman. it was too late to cancel the booking. the following day, we met fern/ferl who was just the sweetest and most welcoming on-site staff/manager of sonder. she apologized to us for the inconvenience we experienced, which we truly appreciate. she al... read more

K.Z. 

on Google

6 months ago

This place looked adorable online but had mixed reviews. Naturally I wanted to test my luck. On the plus side the building is secure, with 24 hour security, and the space is pretty large. Location was great too. Negatives include paying extra for what was billed as a 1 room apartment, a bathroom with no ventilation, and a shower curtain that was 3 inches too short, resulting in unavoidable flooding every time it was used, and a lingering mildew odor. The door in the bathroom is pictured so you can enjoy the close up of the r... read more