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Sonder at Pivot

4.6

About this business

Location details

1208 Pine St, Seattle, WA 98122, Seattle, WA, 98122, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6117 reviews
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Shaun Becker (Shawn B.)'s profile image
Shaun Becker (Shawn B.) 
2 weeks ago

Let me let the truth be known where the concept is smart and fun this actual company is in no way at all for the customer I had the displeasure of sitting outside listening to a poor couple who had disabilities none of the Sondar hotels come to find out are ADA compliant not only did they put this poor couple on the highest floor there where no ramps no elevators and they would not do anything to help them instead they kept shovelling them off onto a separate channel "oh you need to message in chat" we don't have customer se... read more

Matt M's profile image
Matt M 
a month ago

Check in was HORRIFIC!!! codes did not work, and check in time was not communicated. I ended up staying on call with their customer service line for over 30 minutes while my luggage was in limbo. I wish I would have just rented a regular hotel. 

Tiarah Fowles's profile image
Tiarah Fowles 
2 months ago

Enjoyed my stay at this building. My room was clean and spacious. Quiet rooftop with firepits and great views of the city. Download the app, it makes your stay way smoother. Luggage can be stored in the free lockers on the second floor. The building was quiet and other guests/residents were friendly. 

Sarah Duffy's profile image
Sarah Duffy 
3 months ago

I rarely write reviews, but I felt compelled to do so to warn others and help them avoid the experience we had. We arrived in Seattle at 10 PM, only to find out that during our flight, Sonder had cancelled our booking without any notice whatsoever, leaving us effectively stranded. Urgently, I tried every method of contacting them: No answer via phone. No reply to my urgent email (they responded two days later). Their online chat finally responded after 45 minutes, casually stating, “Your reservation was canceled due to room ... read more

katherine andrews's profile image
katherine andrews 
4 months ago

Apartment was great. The area was fun and a short walk to the city center. 

Frequently asked questions about Sonder at Pivot

How is Sonder at Pivot rated?

Sonder at Pivot has a 4.6 star rating with 117 reviews. 

When is Sonder at Pivot open?

Sonder at Pivot is closed now. It will open tomorrow at 9:00 a.m. 

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