This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sonder at Pivot
- Hotels
- Seattle, WA
About this business
Location details
1208 Pine St, Seattle, WA 98122, Seattle, WA, 98122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let me let the truth be known where the concept is smart and fun this actual company is in no way at all for the customer I had the displeasure of sitting outside listening to a poor couple who had disabilities none of the Sondar hotels come to find out are ADA compliant not only did they put this poor couple on the highest floor there where no ramps no elevators and they would not do anything to help them instead they kept shovelling them off onto a separate channel "oh you need to message in chat" we don't have customer se... read more
Check in was HORRIFIC!!! codes did not work, and check in time was not communicated. I ended up staying on call with their customer service line for over 30 minutes while my luggage was in limbo. I wish I would have just rented a regular hotel.
Enjoyed my stay at this building. My room was clean and spacious. Quiet rooftop with firepits and great views of the city. Download the app, it makes your stay way smoother. Luggage can be stored in the free lockers on the second floor. The building was quiet and other guests/residents were friendly.
I rarely write reviews, but I felt compelled to do so to warn others and help them avoid the experience we had. We arrived in Seattle at 10 PM, only to find out that during our flight, Sonder had cancelled our booking without any notice whatsoever, leaving us effectively stranded. Urgently, I tried every method of contacting them: No answer via phone. No reply to my urgent email (they responded two days later). Their online chat finally responded after 45 minutes, casually stating, “Your reservation was canceled due to room ... read more
Apartment was great. The area was fun and a short walk to the city center.
Frequently asked questions about Sonder at Pivot
How is Sonder at Pivot rated?
Sonder at Pivot has a 4.6 star rating with 117 reviews.
When is Sonder at Pivot open?
Sonder at Pivot is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com