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48 W 100 N, Provo, UT, 84601, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Yikes! Just read the news on KUTV.com. Even their response shows how poorly they care about customers and more interested in covering up their bad behavior than fixing their problems. Get it together.
I had my dress there for over 6 months and heard nothing. I go in to pick up my dress and was told it was rented. No notice as promised was sent to me. I didn’t get paid until I called three times and insisted on cash. Their excuse was that the owner had surgery and they stopped using Venmo. It’s hard to believe that when I randomly show up in the store after at least six months that all of a sudden it was rented. Can’t prove it but I suspect it was probably rented more times and I was only paid for one rental.
Wife never got paid for her dresses, it was there for at least a year with several rentals. Seems like we weren't the only ones and now they have a lawsuit out for them.
Saw a Tik tok from a young lady quite few comments down with her dress being rented and never getting a payment or contract followed by the rental company. This is an outrageous behaviour and you need to do better . Looking through your comments I can see that this bridal rental has a pattern of disappointment and not following their own contracts. I write this comment and rating to support a young woman that was wronged and for Something Borrowed Bridal Rental to take accountability for their actions !
Something Borrowed Bridal Rentals has a 3.9 star rating with 415 reviews.
Something Borrowed Bridal Rentals is open now. It will close at 6:00 p.m.
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