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Somerset Village Apartments

2.7
  • Other
  • West Valley City, UT

About this business

Location details

3810 S Redwood Rd, #2079, West Valley City, UT, 84119, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.731 reviews
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Sheryl Bertholf's profile image
Sheryl Bertholf 
recommend  Recommended
4 years ago

It's a great place to live. The amenities are nice. 

Shane Francis's profile image
Shane Francis 
5 years ago

I lived there for 7 years the Management is absolutely terrible. They will never answer their phones and the times that they do answer they are rude and very unhelpful. They act as if they are better than anyone they rent to. After they get you to move in and sign the lease they immediately start treating you like trash. When there was mold in my apartment the maintenance guy just came in and covered it with a piece of wood. Never did he remove /kill /clean up the black mold. They charge you for amenities that are either bro... read more

Business response:

Shane Francis, thank you for bringing this matter to our attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. We hope that you will consider giving us another opportunity to resolve this issue to your satisfaction. Please contact us at (801) 973-4250 to discuss what we can do to assist you. 

David Guerrero's profile image
David Guerrero 
recommend  Recommended
6 years ago

awesome apt very pet friendly 

Abby Clark's profile image
Abby Clark 
6 years ago

I’d find somewhere else to live if I were you. The reason why the rent is cheep is because the staff here are completely incompetent and have no pride in their work. I have been here for just over a year and I regret renewing my lease. I have had to turn in proof of my renters insurance twice and they still charge me for theirs. And they are incredibly shady. They don’t put all of the rent charges on the first of the month. I have paid my rent in full on the first and they have added additional charges on the second and have... read more

Liami Kolo's profile image
Liami Kolo 
6 years ago
Britteni Powell's profile image
Britteni Powell 
6 years ago
Yvonne Clark's profile image
Yvonne Clark 
6 years ago

The complex was just bought by Avenue 5; the main office staff is incompetent and will literally admit to you that they don’t know what they are doing and can’t pay for their mistakes (like if they charge you rent incorrectly, they don’t refund it because they have no money in their accounts). This means that maintenance work isn’t completed, and anything done is shoddy and a half-brained solution. The “remodeled” apartments are literally just apartments where the cabinets have been repainted and the knobs replaced. Seriousl... read more

Jerrod Galloway's profile image
Jerrod Galloway 
6 years ago

Since you asked me to...terrible you are doing terrible. 

Chrissy Savides's profile image
Chrissy Savides 
6 years ago

Very disappointed with all the management miscommunication, excessive hoops to jump through for any information, wrong billing, and getting the run-around. I’ve been overcharged so many times for the same thing that I shouldn’t have been billed for, and every time I’ve asked a question I get a different answer each time. Excited to move out of here. Don’t love the crime in the area and have been followed by another ‘resident’ on more than one occasion that engages in inappro...Continue Reading 

Frequently asked questions about Somerset Village Apartments

How is Somerset Village Apartments rated?

Somerset Village Apartments has a 2.7 star rating with 31 reviews. 

When is Somerset Village Apartments open?

Somerset Village Apartments is open now. It will close at 6:00 p.m.  

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