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Somerset Hardwood Flooring

1.0

About this business

Quality Hardwood and Engineered flooring made in the USA. We use Appalachian Hardwoods Such as Red Oak, White Oak, Hard Maple, Hickory, And Walnut. 

Location details

70 W Racetrack Rd, Somerset, KY, 42503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.03 reviews
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Tom J's profile image
Tom J 
4 years ago

We did research on various makers of hardwood floors. We wanted to buy American made flooring. We choose Somerset and it was a big mistake. We are extremely dissatisfied with our decision to go with Somerset. They do not stand behind their warranty. Many boards were not cut square on the ends. Some boards had varying thickness on the edges. Poor customer service. When I contacted Somerset they said that since our subcontractor told us there were "some boards" not square and that we had decided to keep going forward, that mea... read more

Tommy J's profile image
Tommy J 
4 years ago

We did research on various makers of hardwood floors. We wanted to buy American made flooring. We choose Somerset and it was a big mistake. We are extremely dissatisfied with our decision to go with Somerset. They do not stand behind their warranty. Many boards were not cut square on the ends. Some boards had varying thickness on the edges. Poor customer service. When I contacted Somerset they said that since our subcontractor told us there were "some boards" not square and that we had decided to keep going forward, that mea... read more

Amy K's profile image
Amy K 
6 years ago

IF I COULD GIVE THEIR PRODUCT AND THEIR CUSTOMER SERVICE A ZERO STAR RATING, I WOULD. THE PRODUCT WAS DELIVERED WITH MULTIPLE "PENCIL" TYPE LINES THROUGH HALF OF EACH BOX. WITHIN ONE YEAR OF THE PRODUCT BEING INSTALLED, IT HAD BOWED, YELLOWED AND DE-LAMINATED. IT WAS PROPERLY INSTALLED AFTER THE REQUIRED ACCLIMATION PERIOD IN A SMART HOME WITH A CONSTANT TEMPERATURE OF 68 DEGREES. CUSTOMER SERVICE WAS ABSOLUTELY NO HELP AND THE WARRANTY IS BASICALLY NON-EXISTENT. STAY AS FAR AWAY FROM THIS PRODUCT AND THIS COMPANY AS POSSIBL... read more

Frequently asked questions about Somerset Hardwood Flooring

How is Somerset Hardwood Flooring rated?

Somerset Hardwood Flooring has a 1 star rating with 3 reviews. 

When is Somerset Hardwood Flooring open?

Somerset Hardwood Flooring is closed now. It will open tomorrow at 9:00 a.m. 

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