This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Somerpointe Resorts
- Travel Services
- Las Vegas, NV
About this business
Location details
801 S Rampart Blvd, Las Vegas, NV, 89145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dalmarie and Mark Harrod After my previous review, a Somerpointe representative contacted me and instructed me to call their office to discuss my concerns. Unfortunately, their customer service has proven to be an absolute sham. I attempted to call the exact phone number provided by their representative four or five separate times. I know the number was correct because I repeated it back to the agent before ending the call. Every single time, I was either disconnected, hung up on, or transferred to a dead line. When I specif... read more
Rude salesman directly insulted my husband before even offering the sale. Saying "He has no personality", then when we turned down a pitch that was way out of our budget, he rudely said he would get someone else and smacked our folder down on the table in frustration. Might be worth talking to Aydin at Tahiti Village about his sales tactics, insults and tantrums are not a great way to get people to want to invest in your property.
Only leaving a one star review because you have to leave choose one. A year ago I got into the pre membership. Just a trial run, and it has been a joke. Nothing but the runaround run around, run around. You called a book a trip. You call the book your free trip. So they just transfer you to person to person to person. There are very, very rude, very unprofessional. This is the worst experience I've ever dealt within a time share. I cannot wait to go back on my free trip to Vegas. If I can ever get it booked and go into that ... read more
Stay away from this company. We are honestly so frustrated with Somerpointe and Club de Soleil. Getting a hold of these people is near impossible. We have been trying for a year now to figure out how to get out of our timeshare, and absolutely no one will reply to our requests, even though they have no problem continuing to send us bills. No one has given us a clear cancellation process or guide, and we just want someone to contact us so we can finally get out of these timeshares and move on with our lives. We were told we c... read more
We’ve been trying to cancel our timeshare for what feels like forever and I'm at a complete loss over how difficult Somerpointe is making this whole process. We own a timeshare with Tahiti Village, but due to financial difficulties, we simply cannot afford the mortgage and maintenance fee payments any longer. We were told by Tracie that gifting the timeshare to someone was the only option, but honestly, we just want to transfer ownership back without having to spend more money on selling it or giving it to a stranger. We nee... read more
Frequently asked questions about Somerpointe Resorts
How is Somerpointe Resorts rated?
Somerpointe Resorts has a 2.8 star rating with 101 reviews.
When is Somerpointe Resorts open?
Somerpointe Resorts is closed now. It will open on Monday at 9:00 a.m.
Browse nearby in Las Vegas, NV
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com