Somerpointe Resorts

Shari S 

on Google

2 weeks ago

I am a new owner with Tahiti Village. At my first check-in I was offered an owner update. I signed up with the promise of a couple of gifts for my time. When I arrived, my appointment had been canceled and I was never told. Was asked to wait while they looked into this. After about 15 minutes Jesse came and talked to me. I was informed that since I was gifted the ownership I didn't qualify for the updates. I told him that was not good for them and when asked why. I started to explain the issues I have had since the transfer ... read more

Joshway Hamakua 

on Google

2 months ago

This place has bad management, they offer bad benefits , bad pay, and are super strict so therefore service from employees is also bad. Probs won’t be long till they close or sell out ! Stay anywhere else 

Kristen Galvan 

on Google

3 months ago

Absolutely disgusting and DIRTY. We just arrived. The room is old and dated and smells. Furniture is disgusting and dirty. We were told our room hasn’t been updated yet so they don’t want to bring any new furniture in. Furniture is broken. The phone doesn’t work, the microwave is broken and the room has 2 and the safe doesn’t work. I called and was told the pools/ lazy rivers were heated to 83/84. They’re not and are freezing. This is the worst resort I’ve ever been to in my life. Management couldn’t care less. Do yourself a... read more

K Michele 

on Google

3 months ago

Absolutely disgusting and DIRTY. We just arrived. The room is old and dated and smells. Furniture is disgusting and dirty. We were told our room hasn’t been updated yet so they don’t want to bring any new furniture in. Furniture is broken. The phone doesn’t work, the microwave is broken and the room has 2 and the safe doesn’t work. I called and was told the pools/ lazy rivers were heated to 83/84. They’re not and are freezing. This is the worst resort I’ve ever been to in my life. Management couldn’t care less. Do yourself a... read more