Solstice Southwest's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Solstice Southwest

3.8

About this business

Location details

3421 W Story Rd, Irving, TX, 75038, United States

Get directions
3.861 reviews
Select a rating
Highlighted review
Happy Days's profile image
Happy Days 
3 weeks ago

I should have trusted the bad reviews, and not had my loved one come here. I had very high hopes for my loved one coming here, and thought this would be helpful sense my loved on never did a residential program after being in inpatient for a crisis. My loved one came here directly after being in a inpatient hospital, but as soon as my loved one got here, I noticed the lack of integrity here and the unethical way my loved ones care was handled and how I was treated also. I was lied to and manipulated here by staff and I was h... read more

Highlighted review
Claudia Guzman's profile image
Claudia Guzman 
a month ago

Did not get my daughter the proper medical care. 

Highlighted review
Max Ngo's profile image
Max Ngo 
a month ago

I have a family member here and he's getting lots of help from the nurse and support here at solstice and is doing well. 

Highlighted review
Happy Days's profile image
Happy Days 
a month ago

I should have read all of the low reviews before selecting this center for my daughter to do Residential treatment. I am already regretting it. Update 2.23.26: I am changing my review, the staff are very responsive to helping with concerns and try to resolve them. I am hopeful for the remainder of her time therw. 

Highlighted review
Linda Solt's profile image
Linda Solt 
3 months ago

They were not able to get a patient stabilized in 30 days. Medication is not their forte. The caseworker, Tina was great but no help with the others on the team. Britten D has it wrong. It was the patient that had allergic reactions not the family to several medications that Solstice provided and never alerted Brown Pharmacy or me. It was the facility repeating the same medication for over a month from another facility that did not work. In fact, Tina she has seen success with Invega which was mention at the beginning of tre... read more

Frequently asked questions about Solstice Southwest

How is Solstice Southwest rated?

Solstice Southwest has a 3.8 star rating with 61 reviews. 

When is Solstice Southwest open?

Solstice Southwest is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com