Solis Mammography Paradise Valley

Robert L. 

on Birdeye

10 months ago

This place, and this company, is truly awful. God forbid you have an actual medical issue, this place is a clown circus. Let me count (a few of) the ways: * Their communication is terrible, and follow-up is made as difficult as possible. * When you need to transfer information to a real medical provider (like MD Anderson etc.) they are unhelpful, passive aggressive, lose results, lie and say results have not come back from the lab when they have (pro tip: demand the lab's phone number so you can check yourself), and are ge... read more

Holly C. 

on Birdeye

2 years ago

Before my screening I specifically asked the front desk to call and find out how much my insurance would cover. I was told my insurance covered the entire amount and I would not be receiving a bill. 2 weeks later I received a bill for $334.12. Very disappointed and upset.  

Brian B. 

on Birdeye

2 years ago

Inflexible, want money up front, even with insurance rude, unsympathetic will NEVER attempt to use them ever again  

Debora A. 

on Birdeye

3 years ago

I had a good experience when I went to have my bone density however there was a problem with the format of the result and I could not open the files. I have been trying to contact them and they do not answer the phone or the emails. Horrible experience.  

Adrienne M. 

on Birdeye

3 years ago

Adrienne Mays When did medicine become so unethical? What happened to patient empathy and “do no harm”? As a medical professional, I wholeheartedly believe Dr. Hyun and staff may be in need of sensitivity training. Conversations regarding financial billing, payment and reimbursement should not be entertained in the patient "treatment" area. If the policy for Solis is to “predetermine" who receives appropriate, adequate and professional medical care, I suggest these types of conversations be handled in a more "delicate" mann... read more

stephanie l. 

on Birdeye

3 years ago

Twice I have visited this location and they have entered my insurance information wrong which required hours of my time to straighten out. 

Godagesil R. 

on Birdeye

3 years ago

My wife Kimberlee was diagnosed with Stage 1 breast cancer. She had xrays done here. It seems like the medical system is designed to make cancer sufferers jump through hoops like a trained dog. First she needs a report before she can schedule an evaluation with an oncologist before even scheduling surgery. But before that, Solis needs a frigging five to seven days to "process" the request to release her films? WTF? Five days to a week to process a simple request for the films she paid for? It's like cancer patients do... read more

Mary C. 

on Birdeye

4 years ago

Will definitely not return again. Waited an hour and a half after my scheduled appointment. There was no explanation of why they were so behind.  

Gloria X. 

on Birdeye

4 years ago

This is the first time I did mammograms in this Institute. They did mammograms on Monday morning and then the technician told me that I need my doctor to provide to me prescription to do ultrasound. They told me they will contact my doctor. I went home. I received phone call from Institute and asked me to schedule ultrasound. I told them I haven't gotten doctor's prescription. they told me that I need to schedule an appointment as soon as I get the prescription. It sounds urgent. I called my doctor's office and my doctor has... read more