Sofrito Latin Cafe's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sofrito Latin Cafe

4.4

About this business

Serving traditional dishes such as Venezuelan, Colombian and Argentinian empanadas, Peruvian-Style Rotisserie Chicken, Cuban Slow Roasted Pork, Tripleta Sandwich, and the traditional Cuban Sandwich. 

Location details

8607 Palm Pkwy, Bay Lake, FL, 32836, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:30 p.m.
Tue8:30 a.m. to 8:30 p.m.
Wed8:30 a.m. to 8:30 p.m.
Thu8:30 a.m. to 8:30 p.m.
Fri8:30 a.m. to 8:30 p.m.
Sat8:30 a.m. to 8:30 p.m.
Sun8:30 a.m. to 8:30 p.m.
4.47,449 reviews
Select a rating
Mary Garcia's profile image
Mary Garcia 
7 years ago

Well, we decided to go here not knowing how food is ordered. Maybe it’s a tradition in another country where food in a nice restaurant is ordered and paid for without even eating first. The fact that if all we carry is credit then tip has to be decided. The food was pretty good . The service was OK. If you chose to sit outside they never came back to check on us after serving our food. I eat out a lot and this is definitely not a choice of the future for me. Customer Service needs to be learned. 

Business response:

Hi Mary. We're sorry to hear about your experience at our restaurant. We have high standards for our food, service, and atmosphere and when they aren't up to par, we want to improve. You should always leave our restaurant feeling like a part of the family, so we are truly sorry. We've shared your feedback with our management team so that they are aware of your experience. We do hope you'll give us another opportunity to serve you. If you have a similar experience, please let a manager know so that we can make it right. **Upd... read more

Ernie Perez's profile image
Ernie Perez 
7 years ago

Every time i go there the food gets better and better! Best spot in town!! 

Business response:

Thank you for your review, Ernie! We're happy you love the food at our restaurant. We think our customers get better and better with every visit too! 😀 We hope to see you again soon! 

Vanda DelaTorre Gimpel's profile image
Vanda DelaTorre Gimpel 
7 years ago

Business response:

Thank you for your 5-star review, Vanda. We hope to see you again soon! 

Carla Burrell's profile image
Carla Burrell 
7 years ago

From the moment we walked in we were greeted by friendly, upbeat staff who walked us through the menu and even gave us suggestions. We had Colombian empanadas to start. I had "churrasco" (grilled skirt steak with chimichuri) which was a perfect medium well as I requested, white rice, black beans, salad, sweet plantains, and passion fruit juice to drink. Lastly, for dessert we ordered vanilla flan and tres leche. We came in with an enormous appetite and high expectations. Sofrito not only met, but exceeded our expectations. I... read more

Business response:

Thank you for your 5-star review, Carla! We're glad you enjoyed your food and service at our restaurant. Reactions like yours are why we love to do what we do! We appreciate you choosing us during your visit to Orlando and we'll be happy to have you again anytime! 😁 

Lorraine Obrien's profile image
Lorraine Obrien 
7 years ago

Just eaten lunch with my family. WOW.... great atmosphere, gorgeous friendly staff, and the food is outstanding. If you are looking for great food, service and atmosphere this is the place to go. It's not your typical restaurant, it's a family and you feel part of the family by the time you leave..... thank you! � 

Business response:

Wow! Thank you for your kind words, Lorraine! We strive to create an environment where you feel like family, so having you recognize that is truly appreciated 😁 We hope you'll dine with us again soon! 

Pamela M. Perez Malave's profile image
Pamela M. Perez Malave 
7 years ago

Very unique place. You can play while eating ... my daughters really enjoyed playing Family Feud while eating breakfast ... two days in a row. We will be back. 

Business response:

Thank you for your 5-star review, Pamela! We're glad you and your daughters enjoyed your visits to our restaurant. We love that you were able to have fun playing Family Feud! Next time you're in, we think your daughters will really enjoy leaving their mark on our Community Wall 😁 We appreciate you taking the time to leave us a review and we hope to see you again soon! 

Sarah Houghton Boots's profile image
Sarah Houghton Boots 
7 years ago

Business response:

Thank you for the 5-star review, Sarah! We hope you'll dine with us again soon. 

Craig Anthony's profile image
Craig Anthony 
7 years ago

Absolutely delicious food, friendly staff, great prices! 

Business response:

Thank you for your review, Craig! We're happy to hear you enjoyed our food and service. Reactions like yours are why we love to do what we do. Hope to see you again soon! 

Joe Lucio's profile image
Joe Lucio 
7 years ago

Ok, chicken was cold and dry. There was 4 of us at the table and each order was brought out at 5 min intervals. 

Business response:

Hi Joe. We're sorry about your visit to our restaurant. At Sofrito, we have high standards for our food, service, and experience so when one or all of these isn't up to par we want to better it. Your food should always be served to your liking, and we're sorry your group didn't get to enjoy your meals together. We've made our management team and head chef aware of what you experienced so that they are aware of the problem. We hope you'll give us the opportunity to serve you again. If your experience is similar, please let on... read more

Frequently asked questions about Sofrito Latin Cafe

How is Sofrito Latin Cafe rated?

Sofrito Latin Cafe has a 4.4 star rating with 7,449 reviews. 

When is Sofrito Latin Cafe open?

Sofrito Latin Cafe is closed now. It will open tomorrow at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com