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SoFi

2.7

About this business

Location details

2750 E Cottonwood Pkwy STE 300, Cottonwood Heights, UT, 84121, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7105 reviews
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Val G's profile image
Val G 
a month ago

I have a home equity loan with SoFi and had no escrow account because I pay my own taxes and insurance. SoFi apparently didn’t get the proof of coverage they needed from my insurance company, so they bought me insurance and jacked up my monthly payment by hundreds of dollars. Despite me sending proof of insurance multiple times, they continued to try to charge me for insurance. This all started 9/1/25 and as of this post, I hope they finally got MY money right. The customer service reviews are spot on! I’ve had a couple good... read more

Johnny Clark's profile image
Johnny Clark 
a month ago

Sofi is the biggest waste of good space I've ever encountered they closed my account without warning for no reason and I get my check direct deposited into this account so I don't know how they're even in business because it makes no sense to close my account this is ridiculous! And then they said that they're going to send me a check with the remainder of the balance through snail mail in 30 days SMH 

Bee Grant-Davis's profile image
Bee Grant-Davis 
3 months ago

I recently opened a Sofi checking and savings account to take advantage of high-yield savings account (HYSA) interest. Online research consistently indicates that Sofi is one of the best options for a HYSA. However, my account was set up in a way that allows me to only transfer funds from an external savings account to my Sofi checking account. I spoke to four Sofi representatives, and the last one claimed over a week ago that my ticket had been escalated to engineering. Despite this, the problem persists. At this point, I w... read more

Max's profile image
Max 
4 months ago

Very disappointed with SoFi Bank. Customer support takes forever to respond and rarely offers real solutions. They ask for as many documents for a regular personal loan as if you were applying for a mortgage — absolutely unreasonable. The app constantly freezes, and every simple request turns into endless verification steps. SoFi claims to be a “modern digital bank,” but in reality, it’s the slowest and least helpful among its competitors. I wouldn’t recommend it to anyone. 

Paul Pena's profile image
Paul Pena 
4 months ago

I was having trouble logging in on my SOFI account last Thrusday I was excited because my only source of income right now is social security retirement it’s not much 2095.00 I don’t mind sharing that we are all Americans here. So I called the SOFI number and was transferred to a member of the security team. Well long story short he was not an employee and he stole my check all of it that’s all I get for October but it gets better because I disclosed my bank account information to the employee I’m at fault and they dropped me 

Frequently asked questions about SoFi

How is SoFi rated?

SoFi has a 2.7 star rating with 105 reviews. 

When is SoFi open?

SoFi is closed now. It will open at 9:00 a.m. 

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