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SoFi

2.6

About this business

Location details

2750 E Cottonwood Pkwy STE 300, Cottonwood Heights, UT, 84121, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.6112 reviews
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G W Jones's profile image
G W Jones 
a month ago

I deposited a mobile check, it told me if it was deposited by 5pm est. The funds would be available the next day, I did and the funds were not available the next day. I contacted cust service and was told 5 days for processing, in todays digital world sofi knows immediately if the check is good. So they are either are processing it and holding the money for some reason to their benefit, or they are not processing it for 4 days for some reason. 

Heather Heitman's profile image
Heather Heitman 
2 months ago

Don’t bank or invest your money with SoFi!! Learn from my mistakes and save yourself the pain. My husband and I opened a Roth IRA with SoFi and recently decided to move our cash to a different brokerage. We started the transfer and all seemed to be going smoothly then SoFi flagged our money as a security issue. Now it’s locked down! I’ve called multiple times and they won’t do anything about it or let me talk to the security team or manager to resolve this. It’s very frustrating and feels like a stall tactic. 

L K's profile image
L K 
2 months ago

Shout out to Rusty In the investment department for doing an excellent job at resolving our issue, answering questions and giving us pertinent information! Thank you, Rusty for your aloha 

Hailey Watson's profile image
Hailey Watson 
2 months ago

I have had a decent experience with SoFi overall and haven't had any major issues with the bank itself. However, I was very disappointed with the support I received after losing $1,500 to a scam. Unfortunately, SoFi was unable to assist me with recovering the money, which was incredibly frustrating and disappointing given the amount involved. I understand that there may be limitations to what a bank can do in situations involving scams, but I was still disappointed with the outcome and felt that I may have had more assistanc... read more

Owen Muhlfeld's profile image
Owen Muhlfeld 
5 months ago

Opened an account on SoFi, they closed my account randomly with thousands of dollars in it, said “it doesn’t belong to you” and took it away from me for no reason, best advice I could give anybody is to NOT bank with SoFi 

Frequently asked questions about SoFi

How is SoFi rated?

SoFi has a 2.6 star rating with 112 reviews. 

When is SoFi open?

SoFi is closed now. It will open tomorrow at 9:00 a.m. 

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