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Social Security Administration

2.6

About this business

The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices;card, teleservice and processing centers;as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. Th... read more

Location details

140 Flynn Avenue, Flynn Ave, Frankfort, KY, 40601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.669 reviews
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Anthony Harned's profile image
Anthony Harned 
on Google
2 days ago

Horrible, walked in no one there. Needed to order a replacement card for neice. Got told I had to make an appointment. No one was there.... no line no people waiting.... no willingness to help... the appointment t is over a week away.could have been handled in 5 mins..... . 

Cali Brashear's profile image
Cali Brashear 
on Google
a month ago

After waiting 2 hours for the national hotline, called Frankfort office specifically to make an appointment to change name after marriage. Staff member told me I did not need an appointment and to walk in with license and marriage license. Arrived at facility, just to be told I needed an appointment to change my name. Worker was extremely rude and unprofessional. EDIT: went from 1 star to 3 stars. Went to my appointment today and coincidentally had the same staff member that was rude and unprofessional in my previous post. T... read more

Kaitlyn Rice's profile image
Kaitlyn Rice 
on Google
a month ago

I've called every day for 3 weeks waited on hold been put in the cue and still haven't been able to talk to anyone. Ive been waiting on my son's backpack since April and till haven't received it. 

CVBluegrassPatriot's profile image
CVBluegrassPatriot 
on Google
a month ago

One of the best experiences I have ever had with Govenment! In and out in 10 minutes! 

Cali Brashear's profile image
Cali Brashear 
on Google
a month ago

After waiting 2 hours for the national hotline, called Frankfort office specifically to make an appointment to change name after marriage. Staff member told me I did not need an appointment and to walk in with license and marriage license. Arrived at facility, just to be told I needed an appointment to change my name. Worker was extremely rude and unprofessional. 

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Frequently asked questions about Social Security Administration

How is Social Security Administration rated?

Social Security Administration has a 2.6 star rating with 69 reviews. 

When is Social Security Administration open?

Social Security Administration is open now. It will close at 4:00 p.m.  

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