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Social Security Administration

2.3

About this business

The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices;card, teleservice and processing centers;as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. Th... read more

Location details

6011 Odana Rd, Madison, WI, 53719, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3296 reviews
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Jen B's profile image
Jen B 
on Google
6 days ago

I think they all should have to take sensitivity training experiencing with each of the ailments and illness that their applicants call in with, outside of mental illness, can't 3-D experience psychosis. Or maybe...A day spent in a pair of cobble toe disability shoes. 

Natalia De Jesus's profile image
Natalia De Jesus 
on Google
a week ago

Costumer service could improve immensely at this branch. I believe some employees could use lots of training on how to treat customers. This are well paid federal employees who are rarely welcoming, always in a hurry and seem in a bad space. Guy on window 7 could improve a lot ! 

Erica Andersen's profile image
Erica Andersen 
on Google
a week ago

Had a phone appointment for 10:30am. It's now 11:30am and I am still waiting. I have called a dozen times. They act like we dont have other things going on in our lives. But guess what? My kid is still disabled so why are we even doing this? 

Vaughnceil Shepherd's profile image
Vaughnceil Shepherd 
on Google
2 weeks ago

Joe, was very helpful and professional. He explained for us ,and took care of things we needed. I am very grateful for the service we received from Joe. 

HELEN WATKINS's profile image
HELEN WATKINS 
on Google
2 weeks ago

Only one office with a few people that are not nice for the whole Madison area. Horrible place. Terrible service. They should all be fired and start all over again 

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Frequently asked questions about Social Security Administration

How is Social Security Administration rated?

Social Security Administration has a 2.3 star rating with 296 reviews. 

When is Social Security Administration open?

Social Security Administration is closed now. It will open tomorrow at 9:00 a.m. 

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