SnugZ USA

Paul DiFrancesco 

on Google

a month ago

Best company on the face of the earth… if I could I would buy everything from them! 

Carson Wright 

on Google

2 months ago

I wish I could've left a zero. For years Snugz was consistently greta to work with. They'd actively problem solve and squash problems before they came up. The last order I placed with them was awful. I cannot emphasize this enough. It was awful. No one on the customer support / sales staff knew what was going on, the team was petty, argumentative, and refused to take accountability for anything. The phone system didn't work, the inventory system was down and wrong. The sales team refused to take any blame and only threw the ... read more

Eddie DePaul 

on Google

3 months ago

I would leave a zero, but its not an option. I’ve placed over 200 orders with SnugZ USA over time, but after my most recent experiences, I can confidently say: never again. The level of customer service has completely deteriorated—unresponsive, disorganized, and at times downright petty. For a company that claims to value relationships, they’ve shown the opposite. I was treated more like an inconvenience than a loyal customer. Despite the volume of business I’ve brought to them, there was zero effort to resolve issues profes... read more