Smyrna Dental Group

mjoyjones4401 

on Wellness

8 years ago

Everything was fine, better than fine until I was sent back to the receptionist to discuss payment. I paid $280 for xrays and a consultation. Then she tells me about the treatment plan and cost that the dentist advised. However, what she explained did not sound like the same treatment that I heard the dentist explain to me. I told her that it didnt sound the same, and she literally gave me a cold stare like I insulted her. Im not saying I wasnt confused or misunderstood what the dentist said. However, the total she gave was ... read more

mjoyjones4401 

on Wellness

8 years ago

Everything was fine, better than fine until I was sent back to the receptionist to discuss payment. I paid $280 for xrays and a consultation. Then she tells me about the treatment plan and cost that the dentist advised. However, what she explained did not sound like the same treatment that I heard the dentist explain to me. I told her that it didnt sound the same, and she literally gave me a cold stare like I insulted her. Im not saying I wasnt confused or misunderstood what the dentist said. However, the total she gave was ... read more

Jane Wood 

on Wellness

10 years ago

Had my implant done by Dr. Gurley. Was happy with him and my implant. BUT...my last visit to have the implant put in they presented me with another bill (I had paid full amount on chart at last visit). When I was leaving from having implant put in, I was presented with ANOTHER bill. One tooth cleaning $100.00, a "missed" appointment $100.00. I discussed this with clerk...1. I did not have my teeth cleaned...they did a "spot clean" to the area where I was to have surgery, but definitely not a full teeth cleaning 2. I never mi... read more

ANONYMOUS 

on Wellness

10 years ago

Went just to have fillings done. My tooth was not hot or cold sensitive, and I did have just a little pain, I could eat with no problems, and my tooth was not loose, but after he did his "so called fillings"(I still have a hole in my teeth) my pain is worse now than before I went in, my tooth now is cold and hot sensitive, my tooth is now loose. I think he tried to hit (drill and puts so much pressure) that nerve in my tooth so I would have to come back and pay more. now I have jaw pain, nerve pain, and headaches all the tim... read more

Anonymous 

on Wellness

11 years ago

Did this provider rush your appointment? Yes, I felt like an annoyance! Does this provider maintain a professional appearance? Somewhat, I wasn't overly impressed Did this provider use excessive foul language? No Does this dentist use current and safe equipment? Yes 

Very Unhappy 

on Wellness

12 years ago

I had several questions, but they didn't all get answered. I could have definitely used more information. I was not totally satisfied with my visit the staff is real kind but the dentist is another story. He did not seem like he wanted to discuss my concerns, he was rude and inconsiderate. This was intolerable for me. He recommend procedures that I knew were not needed and costly. I called my dentist that retired recently and was recommend a dentist that grew up here in Smyrna. 

Nando 

on Wellness

12 years ago

I love the staff here. They are informative and courteous. I highly recommend them to anyone. 

Anonymous 

on Wellness

12 years ago

Have the fillings, crowns, or veneers you've received lasted? Definitely! They lasted even longer than they were supposed to Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Were you able to relax during your appointment? Yes 

not smiling 

on Wellness

13 years ago

Initially I was happy with my choice to do business here. Their staff was friendly enough, but they didn't go out of their way to help me. I feel like my satisfaction/ service level was never considered once the substantial cost of the procedures was paid up front. I did get a new smile, 9+ weeks later after walking around the entire time with missing teeth. The delay was blamed on the lab, and when I told the dr that I wouldn't be back I got "we wish you luck with your new dentist", which is understandable as they had gotte... read more