This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
6556 Siegen Ln Ste. A, Suite A, Baton Rouge, LA, 70809, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I customized my smoothie king order online and none of my requests were in my smoothie. It was as if they were too lazy. Luckily I don’t have a food allergy.
I just pulled into your Baton Rouge, Louisiana Siegen lane smoothie king on 7/2 20 mins before closing and they refused service because they needed time to clean. This doesn’t make any sense as to why you close at 10 pm but actually 9:40 I believe it to be a lie the employee told to get out of work early and unacceptable. I work at a restaurant so I understand wanting to get out of work early but don’t lie to people straight up. I sat and watched them turn away atleast 4 other cars just in the 5 mins I was sitting at the lig... read more
Business response:
Hi Nicole, you have our personal commitment to research this incident, and to improve the way our team serves every guest. Please accept my sincerest apologies on behalf of everyone on the team, and feel free to reach out to us directly at GuestService@skmanagers.com so we can try and remedy this negative experience. We hope to serve you again soon!
That's fine. Your personal conversation is more important than doing your job.
Business response:
We truly apologize for the inconvenience we caused you. Superior Guest Service is our #1 priority and it seems we failed to deliver during your visit. Thank you for bringing this opportunity to our attention, this information will help us implement better guest service procedures with our team.
Don't ever come to this smoothie king of you are on any sort of time restraint. Pulled in to the drive through and placed my order. I received my smoothie almost 20 minutes later and as I pull away found that it was made wrong. I proceed to turn back around and go in because there are now 10 or more cars sitting in the drive through. It takes another 10 minutes to have the smoothie remade and the person making it somehow made the smoothie about 20% short of what is supposed to be in the cup. If I just had all afternoon I wou... read more
Smoothie King has a 3.9 star rating with 165 reviews.
Smoothie King is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com